Housekeeping Team Lead — Guest Experience

Proper Hospitality; Santa Monica (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Proper Hospitality in Santa Monica, CA seeks an Assistant Housekeeping Manager to support the Housekeeping Manager in daily operations. You will supervise staff, ensure cleanliness, manage schedules, and maintain inventory for cost control and guest satisfaction.

The role emphasizes safety, training, and collaboration with other departments to deliver exceptional experiences for guests in a high-service hotel environment.

Qualifications

• High School diploma or equivalent required; hospitality degree preferred.
• 2–3 years of housekeeping experience with supervisory responsibility.
• Familiarity with housekeeping management software or PMS is a plus.

Responsibilities

• Supervise and train housekeeping staff to meet standards.
• Assist in scheduling shifts and ensuring proper coverage.
• Monitor cleanliness and safety; inspect guest rooms and public spaces.
• Coordinate with Front Desk and Maintenance on room readiness.
• Control inventory and assist with budget tracking.
• Address guest concerns promptly to maintain satisfaction.
• Lead training on cleanliness protocols and PPE use.

Skills

Leadership

Communication

Organizational skills

Guest service orientation

Cost control

Education

High School diploma or equivalent

Hospitality management degree (preferred)

Tools

PMS software

Job description

Proper Hospitality in Santa Monica, CA seeks an Assistant Housekeeping Manager to support the Housekeeping Manager in daily operations. You will supervise staff, ensure cleanliness, manage schedules, and maintain inventory for cost control and guest satisfaction.

The role emphasizes safety, training, and collaboration with other departments to deliver exceptional experiences for guests in a high-service hotel environment.