Housekeeping Team Lead - Guest Experience

Caesars Entertainment; Reno (NV); On-site; USD 38,000 - 52,000; Full time

Job summary

Caesars Entertainment is seeking a Housekeeping Supervisor to oversee guest room cleaning standards across shifts. You will schedule, assign, and supervise housekeeping staff, ensuring safety and efficiency while maintaining high-level service for guests.

Responsibilities include coaching team members, managing carts and linen, and enforcing safety procedures. English/Spanish fluency and a HS diploma are required; flexibility for varied shifts is expected.

Qualifications

• Read, understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures.
• Good organizational skills and attention to detail.
• Strong verbal and written communication abilities.
• Fluent in English and Spanish for daily guest interactions.

Responsibilities

• Develops and supervises scheduling of housekeeping team members.
• Issues work assignments at the start of each shift.
• Oversee completion of daily assignments and stock levels.
• Ensure safe handling of cleaning products and equipment.
• Coach and counsel team members and supervise guest room attendants.

Skills

Trailblazer Guide

Housekeeping manual

Emergency procedures

Organizational skills

Verbal communication

Written communication

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Office equipment

Housekeeping equipment

Job description

Caesars Entertainment is seeking a Housekeeping Supervisor to oversee guest room cleaning standards across shifts. You will schedule, assign, and supervise housekeeping staff, ensuring safety and efficiency while maintaining high-level service for guests.

Responsibilities include coaching team members, managing carts and linen, and enforcing safety procedures. English/Spanish fluency and a HS diploma are required; flexibility for varied shifts is expected.