Housekeeping Team Lead - Elevate Guest Rooms & Service

AHC Hospitality; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid vacation

Employee parking discount

Free employee meals

Hotel discounts

Restaurant discounts

Job summary

AHC Hospitality's Amway Grand Plaza in Grand Rapids, MI is seeking a Housekeeping Team Leader to supervise room attendants, coordinate daily tasks, and ensure each guest room meets our quality standards.

This full-time role requires weekend availability and offers comprehensive benefits including medical, dental & vision, 401(k), paid vacation, parking discounts, free employee meals, and hotel/restaurant discounts.

Qualifications

• High school diploma or equivalent preferred.
• Related experience is preferred.
• Ability to coach and motivate team members.
• Excellent customer service and communication.

Responsibilities

• Inspect guest rooms to quality standards.
• Attend departmental meetings.
• Follow handbook policies and standard operating procedures.
• Coach, train, and motivate team members.
• Assign daily work and handle guest requests.
• Work with other departments to ensure guest satisfaction.
• Ensure productivity and quality standards.

Skills

Customer service

Active listening

Professional appearance

Organizational skills

Shift flexibility

Detail-oriented

Coaching

Education

High school diploma or equivalent

Job description

AHC Hospitality's Amway Grand Plaza in Grand Rapids, MI is seeking a Housekeeping Team Leader to supervise room attendants, coordinate daily tasks, and ensure each guest room meets our quality standards.

This full-time role requires weekend availability and offers comprehensive benefits including medical, dental & vision, 401(k), paid vacation, parking discounts, free employee meals, and hotel/restaurant discounts.