Housekeeping Supervisor: Lead, Train & Elevate Guest Rooms

Sheraton Music City; Nashville (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Free parking

Complimentary meals

Incentives for exemplary performance

Job summary

Sheraton Music City is seeking a dedicated Housekeeping Supervisor to lead our housekeeping team in delivering a clean, safe, and welcoming environment for guests and colleagues. You will supervise staff, train and coach, manage room readiness, public areas, and back-of-house cleanliness, and ensure compliance with safety and sanitation standards while maintaining high guest satisfaction.

Join a fun, energetic team at HEI Hotels & Resorts—where your contributions matter and career growth is

Qualifications

• Housekeeping experience preferred.
• Effective verbal and written communication skills.
• Ability to adapt communication style for different audiences.
• Ability to move around the building and lift up to 100 lbs with/without accommodation.

Responsibilities

• Supervise housekeeping staff with training, coaching, and performance feedback.
• Interview, hire, train, evaluate, and, if needed, discipline staff.
• Supervise cleaning of guest rooms, turndown, public areas, and back of the house; ensure sanitation and safety.
• Assign staff and manage special requests for smooth operation.
• Provide supplies at shift start while controlling inventory and costs.
• Respond to guest requests and concerns to achieve satisfaction.
• Log Lost and Found items and answer inquiries for control.
• Implement emergency procedures to protect guests and staff.
• Maintain attendance and be available to work regularly.
• Perform other duties as assigned.

Skills

Housekeeping experience

Verbal and written communication

Adapt communication style

Physical stamina (lift up to 100 lbs)

Job description

Sheraton Music City is seeking a dedicated Housekeeping Supervisor to lead our housekeeping team in delivering a clean, safe, and welcoming environment for guests and colleagues. You will supervise staff, train and coach, manage room readiness, public areas, and back-of-house cleanliness, and ensure compliance with safety and sanitation standards while maintaining high guest satisfaction.

Join a fun, energetic team at HEI Hotels & Resorts—where your contributions matter and career growth is