Housekeeping Supervisor: Guest Rooms & Quality

IHG Hotels & Resorts; Nashville (TN); On-site; USD 23,000 - 32,000; Full time

Job summary

IHG Hotels & Resorts in Nashville, TN is seeking a Housekeeping Supervisor to assist with scheduling, room assignments, and ensuring coverage across the property. You will monitor performance, enforce standards, and alert management to any serious issues while guiding staff through proper procedures.

The role involves inspecting guest rooms, public areas, and storage spaces, coaching team members on corrective actions, and coordinating with other departments to deliver True Hospitality for our

Qualifications

• Minimum 1 year in housekeeping leadership role.
• Strong communication and guest-service skills.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Assist with scheduling and room assignments to ensure coverage.
• Monitor performance and enforce policies.
• Inspect rooms and areas for cleanliness and repair.
• Respond to guest complaints and requests.
• Promote teamwork with other departments.

Skills

Communication

Leadership

Problem solving

Flexibility

Guest service

Education

High school diploma

Job description

IHG Hotels & Resorts in Nashville, TN is seeking a Housekeeping Supervisor to assist with scheduling, room assignments, and ensuring coverage across the property. You will monitor performance, enforce standards, and alert management to any serious issues while guiding staff through proper procedures.

The role involves inspecting guest rooms, public areas, and storage spaces, coaching team members on corrective actions, and coordinating with other departments to deliver True Hospitality for our