Housekeeping Supervisor — Lead, Train & Delight Guests

Concord Hospitality Brand; Jacksonville (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Discounted hotel rates

Training & development

Career advancement

Job summary

Concord Hospitality Brand is seeking a Housekeeping Supervisor to oversee housekeeping, laundry, and houseperson teams. You will lead, train, and support staff to ensure cleanliness, safety, and guest satisfaction.

The role requires strong leadership, clear communication, and a commitment to high standards of quality. You will interact with guests and managers to resolve issues promptly and maintain records compliant with safety protocols.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
• Ability to motivate and lead a team to achieve success.
• Actively engaged and passionate about your work.
• Demonstrated professionalism and integrity in all responsibilities.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
• Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
• Provide training, guidance, and support to team members to foster success and professional growth.
• Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain accurate records and ensure compliance with safety and sanitation procedures.
• Lead by example with professionalism, integrity, and a passion for hospitality.

Skills

Leadership

Communication

Guest service

Team motivation

Attention to detail

Job description

Concord Hospitality Brand is seeking a Housekeeping Supervisor to oversee housekeeping, laundry, and houseperson teams. You will lead, train, and support staff to ensure cleanliness, safety, and guest satisfaction.

The role requires strong leadership, clear communication, and a commitment to high standards of quality. You will interact with guests and managers to resolve issues promptly and maintain records compliant with safety protocols.