Housekeeping Leader: Elevate Guest Experience

Tapestry Conshohocken; San Marcos (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive wages

Medical/dental/vision

Life and disability insurance

401(k) with match

Discounted rates

Training & advancement

Job summary

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on role collaborates with Front Desk and Maintenance and sets the standard for professionalism and operational excellence.

You will inspire your team, foster growth, and maintain safety and quality across all areas, ensuring a Great Place to Work for All.

Qualifications

• Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
• Strong attention to detail and commitment to quality
• Excellent communication skills and ability to interact professionally with guests, managers, and team members
• Proven ability to lead a team, drive results, and foster engagement
• Professionalism, integrity, and pride in your work

Responsibilities

• Lead, train, and mentor housekeeping, laundry, and houseperson teams to high standards
• Collaborate with Front Desk and Maintenance for smooth operations and guest experiences
• Oversee scheduling, staffing, and performance management for the department
• Implement and maintain cleaning procedures, safety standards, and QC measures
• Coach and hold team members accountable while supporting professional development
• Monitor inventory, manage supplies, and maintain operational efficiency
• Ensure compliance with property policies, brand standards, and regulatory requirements

Skills

Leadership in housekeeping

Attention to detail

Communication skills

Team leadership

Professionalism

Job description

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on role collaborates with Front Desk and Maintenance and sets the standard for professionalism and operational excellence.

You will inspire your team, foster growth, and maintain safety and quality across all areas, ensuring a Great Place to Work for All.