Hospitality Housekeeping Leader: Elevate Guest Experience

Concord Hospitality Enterprises; San Marcos (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality Enterprises seeks a Housekeeping Manager to lead housekeeping, laundry, and houseperson teams for impeccable cleanliness and guest satisfaction. You will partner with Front Desk and Maintenance to ensure seamless operations and exceptional guest experiences, while guiding staffing, training, and performance management.

This hands-on leadership role emphasizes integrity, attention to detail, and adherence to brand standards, regulatory requirements, and safety procedures, with

Qualifications

• Experience leading housekeeping or cleaning teams in hospitality or similar settings.
• Strong attention to detail and commitment to quality.
• Excellent communication skills and professional interaction with guests and staff.
• Proven ability to lead a team, drive results, and foster engagement.
• Professionalism, integrity, and pride in your work.

Responsibilities

• Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity.
• Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences.
• Oversee scheduling, staffing, and performance management for the department.
• Implement and maintain cleaning procedures, safety standards, and quality control measures.
• Coach and hold team members accountable while supporting their professional development.
• Monitor inventory, manage departmental supplies, and maintain operational efficiency.
• Ensure compliance with property policies, brand standards, and regulatory requirements.

Skills

Leadership

Team management

Guest service

Communication

Job description

Concord Hospitality Enterprises seeks a Housekeeping Manager to lead housekeeping, laundry, and houseperson teams for impeccable cleanliness and guest satisfaction. You will partner with Front Desk and Maintenance to ensure seamless operations and exceptional guest experiences, while guiding staffing, training, and performance management.

This hands-on leadership role emphasizes integrity, attention to detail, and adherence to brand standards, regulatory requirements, and safety procedures, with