Housekeeping Manager: Lead Teams & Elevate Guest Experience

Concord Hospitality Enterprises; San Marcos, Northern (TX, KY); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision

Life insurance

401(k) match

Tuition assistance

Discounted room rates

Training & advancement

Job summary

Concord Hospitality Enterprises is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on leader collaborates with Front Desk and Maintenance to uphold standards and operational excellence.

You will set a standard for professionalism, coach staff, manage scheduling and performance, and ensure safety and quality control.

Qualifications

• Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality.
• Excellent communication skills and ability to interact professionally with guests, managers, and team members.
• Proven ability to lead a team, drive results, and foster engagement.
• Professionalism, integrity, and pride in your work.

Responsibilities

• Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity.
• Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences.
• Oversee scheduling, staffing, and performance management for the department.
• Implement and maintain cleaning procedures, safety standards, and quality control measures.
• Coach and hold team members accountable while supporting their professional development.
• Monitor inventory, manage departmental supplies, and maintain operational efficiency.
• Ensure compliance with property policies, brand standards, and regulatory requirements.

Skills

Leadership

Attention to detail

Communication skills

Job description

Concord Hospitality Enterprises is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on leader collaborates with Front Desk and Maintenance to uphold standards and operational excellence.

You will set a standard for professionalism, coach staff, manage scheduling and performance, and ensure safety and quality control.