Housekeeping Supervisor: Lead Team & Guest Experience

Plazahotelelpaso; Brookline (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Educational/Professional Development

Job summary

HHM Hotels seeks a Housekeeping Supervisor to lead the housekeeping team on property, ensuring brand standards and guest satisfaction are consistently met. The role focuses on coaching staff, scheduling, and maintaining cleanliness across rooms and public areas.

Candidates should have prior housekeeping and supervisory experience, with a high school diploma preferred. This on-site position offers opportunities within a company-wide hospitality group.

Qualifications

• High School diploma preferred.
• Experience in housekeeping operations.
• Prior supervisory responsibilities preferred.

Responsibilities

• Supervise housekeeping staff to meet brand and guest service standards.
• Train, schedule, and coach associates.
• Screen applicants and hire new employees when applicable.
• Maintain inventory of cleaning supplies and equipment.
• Monitor guest service scores and drive improvements.
• Ensure safety and OSHA compliance.
• Assist in breakfast area as needed.
• Perform other duties as requested by management.

Skills

Housekeeping experience

Supervisory experience

Staff training

Education

High School diploma

Job description

HHM Hotels seeks a Housekeeping Supervisor to lead the housekeeping team on property, ensuring brand standards and guest satisfaction are consistently met. The role focuses on coaching staff, scheduling, and maintaining cleanliness across rooms and public areas.

Candidates should have prior housekeeping and supervisory experience, with a high school diploma preferred. This on-site position offers opportunities within a company-wide hospitality group.