Housekeeping Supervisor: Lead & Elevate Guest Satisfaction

guestservices; Stehekin (WA); On-site; USD 19,000 - 26,000; Full time

Job summary

Guest Services, Inc. is seeking a Housekeeping Supervisor to assist the General Manager and Operations Manager in overseeing housekeeping operations and property management.

The role focuses on achieving financial goals and delivering exceptional guest service while cultivating a high-performing team. The supervisor will recruit, train, schedule, and lead housekeeping staff, manage budgets and inventory, and enforce safety and quality standards across the unit.

Qualifications

• 2+ years of related management experience.
• Bilingual English/Spanish preferred.
• Strong customer service and communication skills.
• Ability to lead and coordinate housekeeping teams effectively.

Responsibilities

• Coordinate housekeeping functions for the unit and plan schedules.
• Manage staffing, training, scheduling, and performance of housekeeping staff.
• Assist with budgeting, cost control, and inventory of supplies and equipment.
• Address guest concerns and resolve issues following service standards.
• Ensure safety, OSHA compliance, and proper handling of chemicals and equipment.

Skills

Team leadership

Customer service

Bilingual English/Spanish

Operations coordination

Staff training

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

Guest Services, Inc. is seeking a Housekeeping Supervisor to assist the General Manager and Operations Manager in overseeing housekeeping operations and property management.

The role focuses on achieving financial goals and delivering exceptional guest service while cultivating a high-performing team. The supervisor will recruit, train, schedule, and lead housekeeping staff, manage budgets and inventory, and enforce safety and quality standards across the unit.