Housekeeping Supervisor - Lead Guest Rooms & Public Areas

HRI Hospitality; Pittsburgh (Allegheny County); On-site; USD 36,000 - 56,000; Full time

Job summary

The Industrialist Hotel in downtown Pittsburgh is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining guest satisfaction.

The ideal candidate has at least 1 year hotel housekeeping experience, prior supervisory experience preferred, and familiarity with PMS systems (HotSOS, OnQ,

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred.
• Minimum 1 year housekeeping experience in a hotel.
• Prior supervisory or lead experience preferred.
• Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) is a plus.

Responsibilities

• Supervise and support housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.
• Assist with training new employees on cleaning procedures and safety guidelines.
• Ensure carts, closets, and supply rooms are clean, stocked, and organized.
• Address guest requests and resolve issues professionally and promptly.
• Report maintenance concerns and ensure timely follow-up.
• Monitor productivity and assist with scheduling and labor management.
• Maintain accurate records of inspections, assignments, and supply usage.
• Uphold all safety, sanitation, and company policies.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Leadership

Communication

Training coaching

Time management

Safety procedures

Physical stamina

Flexibility

Guest services

Education

High school diploma or equivalent

Hospitality coursework or certification

Tools

HotSOS

OnQ

Opera

Job description

The Industrialist Hotel in downtown Pittsburgh is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining guest satisfaction.

The ideal candidate has at least 1 year hotel housekeeping experience, prior supervisory experience preferred, and familiarity with PMS systems (HotSOS, OnQ,