Hotel Housekeeping Supervisor — Lead & Inspect Excellence

Hilton Garden Inn Starkville; Starkville (MS); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor is seeking a Housekeeping Supervisor to oversee all housekeeping activities, ensuring the highest level of cleanliness and guest satisfaction while protecting assets and managing costs.

Under the leadership of the Executive Housekeeper or the Director of Housekeeping, you will supervise staff, train teams, and coordinate with maintenance and front desk to prepare rooms for guests, ensuring safe and efficient operations.

Qualifications

• Minimum of 3 years’ experience in Rooms Management or a related management position.
• Hotel experience preferred.
• Strong leadership qualities, the ability to motivate staff, and excellent communication skills.
• Ability to make effective decisions under pressure and resolve conflicts.
• Must be able to work weekends, holidays, and flexible hours as needed by the business.

Responsibilities

• Conduct Inspections: Regularly inspect guest rooms, bathrooms, and public areas to ensure they meet cleanliness and safety standards. Document and report any issues or deficiencies to the appropriate department.
• Staff Training and Supervision: Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.
• Guest Interaction: Address and resolve guest complaints regarding housekeeping services promptly and professionally.
• Inventory Management: Assist in management of cleaning supplies and maintain inventory levels to ensure all necessary materials are available.
• Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure rooms are ready for guests and to facilitate smooth operations.
• Quality Control: Conduct regular audits and spot checks to ensure quality control and consistency among housekeeping staff.

Skills

Rooms Management

Leadership

Communication

Staff Training

Problem Solving

Job description

Valor is seeking a Housekeeping Supervisor to oversee all housekeeping activities, ensuring the highest level of cleanliness and guest satisfaction while protecting assets and managing costs.

Under the leadership of the Executive Housekeeper or the Director of Housekeeping, you will supervise staff, train teams, and coordinate with maintenance and front desk to prepare rooms for guests, ensuring safe and efficient operations.