Housekeeping Supervisor: Lead a Guest-Centric Team

Driftwood Hospitality Management; Durham (NC); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Complimentary Meals

Quarterly Team Rallies

Employee Recognition

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality is seeking a dedicated housekeeping supervisor for Marriott Raleigh Durham Research Triangle Park in Durham, NC. You will supervise Room Attendants, Lobby Attendants, and Housepersons to maintain Driftwood’s high standards of cleanliness, accuracy, and guest satisfaction.

Join a team-focused environment with competitive benefits and opportunities for professional development. The role requires the ability to lead, train, and ensure daily tasks meet hotel standards and

Qualifications

• High School education preferred.
• Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.
• Ability to read and write basic English to complete forms such as a room status report.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to organize and prioritize work and meet deadlines.
• Ability to exercise judgment and implement control over the performance of subordinates.
• Ability to provide information and answer hotel guest and colleague questions.
• Time management skills.

Responsibilities

• Supervise, direct, assist and assure completion of housekeeping tasks for Room Attendants, Lobby Attendants and Housepersons.
• Inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
• Train and monitor performance of housekeeping staff and ensure shifts are completed.
• Keep carts and linen/supply closets clean, neat and stocked per guidelines.
• Report maintenance deficiencies in guest rooms and corridors.
• Expedite special guest requests (e.g., extra towels, blankets, pillows).
• Check daily status of rooms and maintain accurate room status reporting.
• Identify showroom areas for Sales Department and maintain safety procedures.

Skills

Supervisory experience

English literacy

Time management

Customer service

Education

High School education preferred

Job description

Driftwood Hospitality is seeking a dedicated housekeeping supervisor for Marriott Raleigh Durham Research Triangle Park in Durham, NC. You will supervise Room Attendants, Lobby Attendants, and Housepersons to maintain Driftwood’s high standards of cleanliness, accuracy, and guest satisfaction.

Join a team-focused environment with competitive benefits and opportunities for professional development. The role requires the ability to lead, train, and ensure daily tasks meet hotel standards and