Housekeeping Supervisor/Laundry

MARRIOTT RALEIGH DURHAM RESEARCH TRIANGLE PARK; Durham (NC); Vor Ort; USD 25.000 - 26.000; Vollzeit

Benefits dieser Stelle

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Zusammenfassung

Marriott Raleigh Durham Research Triangle Park is seeking a housekeeping supervisor to supervise, direct, assist, and assure the completion of housekeeping tasks in guest rooms, corridors and public spaces to maintain high standards of cleanliness.

The position requires training staff, coordinating shifts, and ensuring safety procedures are followed. The role operates within a 24/7 hotel environment with opportunities for professional development and employee recognition.

Qualifikationen

• Supervisory experience or equivalent in housekeeping preferred.
• Ability to read/write basic English and complete forms.
• Strong time management and organizational skills.

Aufgaben

• Supervise and direct housekeeping tasks for room attendants, lobby attendants and housepersons.
• Train and monitor performance, provide guidance and ensure tasks are completed within shifts.
• Ensure carts and linen closets are clean, stocked, and organized; address VIP rooms and special requests.
• Adhere to safety procedures and company policies; report maintenance and safety issues.

Kenntnisse

Supervisory experience

Time management

English literacy

Organizational skills

Communication

Ausbildung

High School Diploma

Jobbeschreibung

Job Details: Job Location: Durham, NC 27703, Position Type: Full Time, Salary Range: $18.00 - $19.00 Hourly, Job Shift: Any,

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Come join the team at Marriott Raleigh Durham Research Triangle Park, conveniently located on the edge of Morrisville, NC! Whether you're looking to grow your hospitality career or take the next step in a welcoming, team-focused environment, we'd love to meet you. Be part of a hotel committed to exceptional guest service and professional development. Apply today and discover where your next opportunity begins!

• Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily—because delivering great service begins with feeling valued and cared for.
• Quarterly Team Rallies Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit.
• Employee Recognition We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded.

Job Summary

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Interview Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
• Interview Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
• Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift.
• Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
• Report all maintenance deficiencies in guest rooms and corridors.
• Expedite special guest requests, such as extra towels, blankets or pillows.
• Check all vacant/ready/stay over rooms daily.
• Check out of order rooms daily.Identify showrooms for Sales Department.
• Turn in all lost and found items and all guest room keys.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions to management.Report accidents, injuries, near-misses, property damage or loss to management.
• Provide a safe work environment by following all safety and security procedures and rules.
• Ensure all team members maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assist other Housekeeping Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
• Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.
• Ability to read and write basic English to complete forms such as a room status report.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to organize and prioritize work and meet deadlines.
• Ability to exercise judgment and implement control over the performance of subordinates.
• Ability to provide information and answer hotel guest and colleague questions.
• Time management skills.

PHYSICAL DEMANDS

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
• Pushing heavy carts.
• Lifting fifty (50) pounds maximum.
• Stand and walk for varying lengths of time, often long periods.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.