Housekeeping Supervisor: Guestroom & Team Lead

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Housekeeping Supervisor to lead and train staff, inspect guest rooms and public areas, and ensure health and safety standards are met. You will assign tasks, manage supplies, and respond to guest needs to maintain high satisfaction."

The role requires strong communication, a professional appearance, and a team-oriented mindset. Nights, weekends, and holidays may be required to maintain operations and guest comfort.

Qualifications

• Available to work nights, holidays and weekends.
• Minimum of one year hotel housekeeping supervisory/inspector experience.
• Ability to communicate in English.
• Self-starting personality with even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Be a team player and willing to pitch in.
• Able to lift 25–50 lbs and stand/walk for extended periods.
• Receive instructions and communicate progress of assignments.

Responsibilities

• Supervise housekeeping staff, provide training and coaching for efficiency.
• Inspect cleaning of guest rooms, turndown service, public areas and back of house.
• Issue assignments to staff and manage special requests for smooth operations.
• Distribute supplies at shift start to control inventory and expenses.
• Respond to guest requests and concerns to ensure satisfaction.
• Log items in Lost and Found and handle inquiries to maintain controls.
• Implement emergency training and procedures for protection of property.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Flexible schedule

Supervisory experience

English communication

Team player

Professional appearance

Guest communication

Physical stamina

Instruction receipt

Job description

Crescent Hotels & Resorts is seeking a Housekeeping Supervisor to lead and train staff, inspect guest rooms and public areas, and ensure health and safety standards are met. You will assign tasks, manage supplies, and respond to guest needs to maintain high satisfaction."

The role requires strong communication, a professional appearance, and a team-oriented mindset. Nights, weekends, and holidays may be required to maintain operations and guest comfort.