Night Shift Housekeeping Supervisor: Lead & Elevate

Crescent Hotels & Resorts; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Housekeeping Supervisor to lead the night shift, maintain high cleanliness standards, and ensure the hotel environment feels welcoming for guests.

You will coach and direct team members, inspect rooms and public areas, manage supplies, and respond to guest requests while controlling costs and upholding safety policies. This is a hands‑on leadership role for a hotel operating overnight hours.

Qualifications

• Must be able to communicate in English.
• Physically capable of performing duties and moving about the hotel, including lifting up to 100 pounds.

Responsibilities

• Supervise and support the housekeeping team during the night shift.
• Provide clear direction, coaching, training, and feedback to team members.
• Assign work based on hotel needs and special requests.
• Inspect guest rooms, public areas, and back‑of‑house spaces to ensure cleanliness standards.
• Monitor cleaning quality and ensure safety, sanitation, and loss‑prevention standards.
• Support team in maintaining a smooth, efficient operation and assist with staffing as needed.
• Manage inventory and distribute supplies at shift start; control costs.

Skills

Hands-on leader

Detail oriented

Great communicator

Coach and motivator

Team player

Guest-focused

Job description

Crescent Hotels & Resorts is seeking a Housekeeping Supervisor to lead the night shift, maintain high cleanliness standards, and ensure the hotel environment feels welcoming for guests.

You will coach and direct team members, inspect rooms and public areas, manage supplies, and respond to guest requests while controlling costs and upholding safety policies. This is a hands‑on leadership role for a hotel operating overnight hours.