Housekeeping Supervisor - Guest Experience & Standards Lead

HHM Hotels; Orlando (FL); Hybrid; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Zusammenfassung

HHM Hotels in Orlando, FL seeks a Housekeeping Supervisor to lead, train and schedule a team of room attendants, ensuring brand standards and sustainable practices are met.

You will screen applicants, coach staff on room cleaning routines, monitor guest service scores, and manage work schedules with a focus on safety and efficiency.

Join a property that values people, safety and growth, with opportunities across the organization and a comprehensive benefits package.

Qualifikationen

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Aufgaben

• Train, schedule, coach and support associates, ensuring brand or hotel standards and HHM values.
• Screen job applicants and hire new employees where applicable.
• Train staff to clean rooms efficiently according to established standards.
• Monitor guest service scores and drive improvement.
• Oversee supplies and equipment distribution to associates.
• Occasionally assist with cleaning rooms as needed.
• Address performance concerns with HHM associates or vendors.
• Supervise laundry staff if applicable.
• Prepare work schedules to ensure proper staffing levels.
• Follow EarthView sustainability guidelines and safety protocols.

Kenntnisse

Supervisory experience

Housekeeping

Staff training

Guest service awareness

Ausbildung

High School diploma

Jobbeschreibung

HHM Hotels in Orlando, FL seeks a Housekeeping Supervisor to lead, train and schedule a team of room attendants, ensuring brand standards and sustainable practices are met.

You will screen applicants, coach staff on room cleaning routines, monitor guest service scores, and manage work schedules with a focus on safety and efficiency.

Join a property that values people, safety and growth, with opportunities across the organization and a comprehensive benefits package.