Guest Experience Housekeeping Associate

HHM Hotels; Orlando, Northern (FL, KY); Hybrid; USD 19,000 - 22,000; Full time

Job summary

HHM Hotels in Orlando is seeking a House Person responsible for cleaning and maintaining public hotel areas in line with brand standards and sustainability guidelines.

You will greet guests, inspect spaces, handle linen, assist with tasks during peak periods, and report maintenance issues while supporting safety and guest satisfaction. This role requires standing for long periods, lifting up to 25 pounds, and flexible shifts including holidays and weekends.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of in outside dumpsters.
• Vacuum and dust guest corridors.
• Pickup bed and linen from floors and transport to laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Be aware of guest satisfaction and work toward increasing scores.
• Follow EarthView sustainability guidelines and practices.
• Practice safe work habits and follow MSDS/OSHA standards.

Skills

Guest service

Cleaning

Safety awareness

Education

High School diploma

Tools

Cleaning chemicals

Job description

HHM Hotels in Orlando is seeking a House Person responsible for cleaning and maintaining public hotel areas in line with brand standards and sustainability guidelines.

You will greet guests, inspect spaces, handle linen, assist with tasks during peak periods, and report maintenance issues while supporting safety and guest satisfaction. This role requires standing for long periods, lifting up to 25 pounds, and flexible shifts including holidays and weekends.