Housekeeping Supervisor - Full Time

Ocean-Casino-Resort; Atlantic City (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k,)

Life Insurance (Basic, Voluntary &

Paid Time Off

Free Parking

Job summary

Ocean Casino Resort in Atlantic City is seeking a Housekeeping Supervisor to oversee guest room attendants, porters, and specialty crews. You will assist housekeeping managers in daily operations, ensure cleanliness standards, staff effectively, and coordinate training for team members.

The role requires reliable leadership and strong communication in English. The position offers full-time hours, on-site work, and benefits including health care, retirement plans, paid time off, and free shift

Qualifications

• Strong supervisory skills and leadership ability.
• Requires ability to communicate effectively in English.
• High school diploma or GED (or equivalent) preferred

Responsibilities

• Assign guest room attendants, heavy porters, and specialty crews.
• Monitor cleanliness and maintenance of guestrooms and public areas.
• Assist in hiring and staffing of the housekeeping department.
• Coordinate and support training for staff and porters.
• Ensure safe handling of chemicals and staff safety procedures.
• Schedule staff to cover hotel operations and overtime payroll.
• Provide supplies, equipment, and linen to functional areas.
• Utilize systems to track employees, supplies, and procedures.
• Coordinate with other departments to maintain operations.
• Respond to guest requests and maintenance issues promptly.
• Protect confidential Ocean Casino Resort information.

Skills

Supervisory skills

English communication

Education

High school diploma or GED

Job description

About the Role

The Housekeeping Supervisor is responsible for assignments of guest room attendants, heavy porters and specialty crews and will assist the Housekeeping Managers in the daily operation of the department.

Position Responsibilities

• Monitors cleanliness and maintenance standards of all associate and public areas in the Hotel tower including but not limited to, guestrooms, storage areas, linen closets, public and service elevators/landings and corridors
• Monitors guest room attendants in the proper placement of guest amenities in rooms
• Performs functions related to hiring and staffing of Housekeeping Department
• Coordinates and supports the training and development of Guest Room Attendants and Housekeeping Heavy Porters and Lines/Supply Attendants
• Works to ensure the safety of team members in handling and storage of all chemicals used in the performance of their task
• Ensures the proper staff is scheduled to main the Hotel
• Exercise financial responsibility in monitoring both regular and overtime payroll expense
• Continually checks to make sure team members have all the necessary supplies, equipment and tools to execute their task
• Accountable for ensuring that the necessary equipment, machinery, guestroom supplies and linen are readily available to enable the Department to function efficiently
• Fully utilize and monitor all operating systems to ensure proper accountability of all employees, supplies and procedures
• Coordinates efforts with other Departments to ensure guestroom, public areas and storage areas remain fully functional
• Properly handles guest or maintenance request and repeatedly follows up to guarantee these things are completed to Ocean Casino Resort standards
• Maintains confidentiality of Ocean Casino Resort proprietary information

Essential Functions

• Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment
• Must be able to stand for an entire shift and be able to move throughout the hotel areas
• Must be able to work holidays, weekends, and flexible shift hours
• Must be able to lift/push/pull up to 50 lbs

What’s Required

• Strong supervisory skills
• High school diploma or equivalent GED preferred
• Minimum of Three years’ hospitality experience
• Ability to effectively communicate in English

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking
• Our cash compensation amount for this role is targeted at $50,000 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.