Employee Relations Specialist

Ocean-Casino-Resort; Atlantic City (NJ); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k,)

Life Insurance (Basic, Voluntary &

Paid Time Off

Free Parking

Job summary

Ocean Casino Resort in Atlantic City seeks an Employee Relations Specialist to administer discipline policies, investigate concerns, and advise managers. The role focuses on policy development, compliance with federal, state, and local laws, and maintaining confidential records.

Requires a Bachelor's degree in HR/Business/Psychology or related field and at least three years in HR or supervision, with dispute resolution experience preferred.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, Counseling, or equivalent experience.
• Minimum of three years in Human Resources or operations supervision.
• Experience in employee relations or dispute resolution preferred.

Responsibilities

• Develops and administers progressive discipline policy and procedures.
• Reviews disciplinary actions.
• Counsels managers on job performance and behavioral issues and recommends actions.
• Documents performance and disciplinary issues with managers.
• Conducts investigations into complaints and concerns from employees or management.
• Proposes corrective actions based on findings, policies, and laws.
• Maintains knowledge of employment laws and collective bargaining agreements.
• Reviews involuntary terminations for policy consistency.
• Maintains a tracking system for investigations and grievances.
• Maintains confidentiality.
• Schedules and facilitates grievances.
• Maintains detailed notes/files for investigations and grievances.
• Other duties as assigned.

Skills

Critical thinking

Problem solving

Interpersonal skills

Communication skills

Education

Bachelor's degree in HR/Business/Psychology/Counseling or equivalent

Job description

About the Role

The Employee Relations Specialist is responsible for the administration of Ocean Casino Resort’s discipline policies and procedures.

Position Responsibilities

• Develops and administers progressive discipline policy and procedures.
• Reviews disciplinary actions.
• Advises and counsels managers and supervisors regarding job performance and behavioral issues concerning their team members. Recommends appropriate courses of action.
• Works with managers and supervisors assisting in documenting performance and/or disciplinary issues.
• Conducts investigations regarding complaints and concerns brought forth by team members or management.
• Demonstrates ability to formulate recommendations for corrective action based on investigation findings & internal policies and procedures as well as applicable federal, state and/or local employment laws.
• Demonstrates knowledge of Federal, State and local employment laws.
• Demonstrates knowledge of Collective Bargaining Agreements. .
• Reviews involuntary terminations consistent with policies and procedures.
• Develops and maintains a tracking system for all employee investigations and grievances.
• Must possess the ability to maintain confidentiality
• Schedules, prepares and facilitates grievances.
• Maintains detailed notes and files for all investigations and grievances.
• Other duties as assigned by manager or director.

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
• Ability to work under pressure in a fast-paced environment with multiple priorities.
• Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours, as needed.
• Travel to/from work and on-site attendance to perform the essential functions of the job.
• Must be able to lift/pull up to 10 pounds.

• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• A Bachelor's Degree in Human Resources, Business Administration, Psychology, Counseling, or equivalent applicable experience preferred.
• A minimum of three years’ experience in Human Resources or operations supervision, preferably with experience in employee relations or dispute resolution.
• Strong critical thinking and problem-solving skills.
• Excellent interpersonal skills with demonstrated patience, tact, and respect.
• Must be able to demonstrate sensitivity and awareness on behalf of a diverse workforce.
• Ability to maintain composure under pressure

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking

*Our cash compensation amount for this role is targeted at $53,500-69,600 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.