Housekeeping Supervisor

Extended Stay America Suites - St. Louis – Fenton; Fenton (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to lead their team in maintaining exceptional cleanliness and hygiene standards. This role involves training and mentoring staff, conducting inspections, and ensuring compliance with health protocols. The ideal candidate will have a keen eye for detail and a passion for customer service. Join a supportive work environment where your leadership will make a significant impact on guest satisfaction and team performance. This is a fantastic opportunity for individuals looking to grow in the hospitality field!

Qualifications

• Previous housekeeping experience preferred but not essential.
• Proficiency in property management systems and office software.

Responsibilities

• Respond promptly to guest concerns regarding housekeeping services.
• Supervise daily activities of the housekeeping team for cleanliness.

Skills

Team Management

Customer Service

Training & Mentoring

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are looking for a dedicated, detail-oriented leader with grit! The Housekeeping Supervisor is primarily responsible for maintaining standards of cleanliness, hygiene, and tidiness throughout the hotel. This leadership role manages the housekeeping and laundry departments efficiently and controls costs by performing the following duties:

1. Room Inspections
2. Manage and train all staff and new hires
3. Maintain a flexible schedule (including weekends)

Responsibilities:

1. Respond promptly to guest concerns or requests related to housekeeping services.
2. Train, mentor, and motivate team members to promote a positive work environment and high performance.
3. Ensure compliance with all health, safety, and hygiene protocols across the property.
4. Supervise and coordinate the daily activities of the housekeeping team to maintain exceptional cleanliness in guest rooms, public spaces, and back-of-house areas.
5. Conduct regular inspections of rooms and common areas to ensure adherence to quality and safety standards.

Qualifications:

1. Previous housekeeping experience is preferred but not essential.
2. Proficiency in property management systems and basic office software (e.g., Microsoft Excel, Word, Outlook).
3. Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
4. Physical ability to stand, walk, and lift up to 50 pounds as needed.
5. Previous housekeeping or supervisory experience is preferred but not required—we welcome applicants at all levels.

Compensation:

$19 an hour