Housekeeping Supervisor

Ennismore; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An innovative hospitality company is seeking a Housekeeping Supervisor to lead a dedicated team in maintaining the highest standards of cleanliness and guest comfort. This role involves supervising staff, ensuring compliance with health and sanitation standards, and providing exceptional service to guests. Join a vibrant team at the intersection of art and hospitality, where your contributions will enhance guest experiences and uphold the reputation of a unique boutique hotel. If you are passionate about hospitality and have a knack for leadership, this opportunity is perfect for you!

Qualifications

• Working knowledge of housekeeping and hotel services.
• Demonstrated supervisory experience and skills.

Responsibilities

• Supervises and inspects cleaning of guest rooms and public areas.
• Promotes a safe environment for maximum guest satisfaction.

Skills

Housekeeping Management

Supervisory Skills

Communication

Education

High School Diploma or Equivalent

Job description

21c St Louis, 1528 Locust St, St. Louis, MO 63103, USA

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Title: Housekeeping Supervisor

Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants

Reports To: Executive Housekeeper or Housekeeping Manager

General Purpose: The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort.

Specific Responsibilities:

• Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.

Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house.

Ensures compliance with accident/loss prevention programs, SOP’s, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Issues assignments to staff.

Issues supplies/goods to staff at beginning of shift.

Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses.

Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary.

Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction.

Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Assists the evening staff in the performance of duties to include: cleaning of lobby, turndown service, maintenance of outside area of hotel.

Monitors and maintain inventory of linens, cleaning supplies, and mini bar items.

Assists Executive Housekeeper with maintaining the department checkbook.

Must be able to open, close, or work any shift during special events.

Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property.

Other duties as assigned by your supervisor or manager.

Qualifications:

Working knowledge of housekeeping and hotel services, policies and operations.

Demonstrated supervisory experience and skills.

Must pass a background check.

Education/Formal Training

High school education or equivalent experience

Experience:

One to two years in a related position with this company or other similar.

Physical Requirements:

Must be able to bend down and get on and off floor numerous times per day.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Qualifications

Working knowledge of housekeeping and hotel services, policies and operations.

Demonstrated supervisory experience and skills.

Must pass a background check.

Education/Formal Training

High school education or equivalent experience

Experience:

One to two years in a related position with this company or other similar.

Physical Requirements:

Must be able to bend down and get on and off floor numerous times per day.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Are you legally authorized to work in the United States? Please note that this position may not provide sponsorship. * Select an option...

6. Are you a former teammate of 21c? * Select an option...

7. Why do you want to work with 21c? *

8. What skills do you possess that can contribute to your success in this job? *

9. Are any of these skills a result of military service? If so, please describe.

10. Who is someone you admire?

11. Describe the last gift you gave to someone else.

12. Do you have any friends or relatives that work for 21c? * Select an option...

13. If yes, what is their name/relationship to you?

14. Do you have a reliable means of getting to work? * Select an option...

15. What is your desired status? * Select an option...

16. Shift Availability *

17. Date Available to Start *

18. Our business runs 24/7/365, but we know people can't. Please tell us any schedule restrictions or preferences you may have. *

19. Based on the essential functions of the position for which you applied, are you able to perform these functions with or without reasonable accommodation? * Select an option...

20. Are you over eighteen (18) years of age? * Select an option...

21. Please acknowledge the following statement: Upon offer of employment, this position is subject to a background check. Under some circumstances, the disclosure of criminal convictions on the background report may disqualify a candidate from employment with the company. *

22. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *