Housekeeping Shift Lead - Luxury Hotel Ops

Wynn Las Vegas; Everett (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

A luxury gaming resort in Everett, Massachusetts, is seeking a Shift Manager for Housekeeping to oversee daily operations. The role includes managing room cleanliness, guest satisfaction, and team performance. Candidates should have at least 5 years of hotel experience and strong leadership skills, with a preference for those holding a Bachelor’s degree. The position requires excellent organizational talents and familiarity with Microsoft Office. The ideal candidate should also possess strong interpersonal skills and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum 5 years of Hotel/Housekeeping experience.
• 3 years in a leadership role preferred.
• Fluency in English required; second language a plus.

Responsibilities

• Oversee daily shift operations of Housekeeping.
• Manage Guest Room Attendants and ensure cleanliness.
• Conduct inspections in guest rooms and public areas.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Project management

Leadership

Education

High School degree or equivalent

Bachelor’s Degree in a related field

Tools

Microsoft Office

Job description

A luxury gaming resort in Everett, Massachusetts, is seeking a Shift Manager for Housekeeping to oversee daily operations. The role includes managing room cleanliness, guest satisfaction, and team performance. Candidates should have at least 5 years of hotel experience and strong leadership skills, with a preference for those holding a Bachelor’s degree. The position requires excellent organizational talents and familiarity with Microsoft Office. The ideal candidate should also possess strong interpersonal skills and the ability to manage multiple priorities in a fast-paced environment.