Housekeeping Manager — Luxury Hotel Ops Leader

Highgate Hotels, LP; New York (NY); On-site; USD 70,000 - 72,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Manager to lead the housekeeping department. This role involves ensuring exceptional cleanliness and guest satisfaction while managing a team effectively. You'll be responsible for training staff, maintaining high standards, and responding to guest needs. Join a company renowned for its innovative approach and commitment to excellence in service, where your leadership will directly impact guest experiences and operational success. If you are passionate about hospitality and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

• 2+ years of progressive experience in hotel management or related field.
• Effective communication skills with guests and staff.
• Experience in supervising housekeeping personnel.

Responsibilities

• Ensure cleanliness and safety in guest rooms and public areas.
• Motivate and train housekeeping staff according to standards.
• Respond to guest requests and maintain high service levels.

Skills

Hotel Management

Supervisory Skills

Customer Service

Problem Solving

Communication Skills

Time Management

Education

4-year college degree

2-year college degree and 1 year of experience

Tools

Windows

Spreadsheets

Word Processing

Job description

An established industry player in hospitality seeks a dedicated Housekeeping Manager to lead the housekeeping department. This role involves ensuring exceptional cleanliness and guest satisfaction while managing a team effectively. You'll be responsible for training staff, maintaining high standards, and responding to guest needs. Join a company renowned for its innovative approach and commitment to excellence in service, where your leadership will directly impact guest experiences and operational success. If you are passionate about hospitality and have a keen eye for detail, this opportunity is perfect for you.