Housekeeping Supervisor: Elevate Guest Experience

Raffles Hotels & Resorts; Boston (MA); On-site; USD 38,435 - 42,705; Full time

Benefits offered by this job

Hourly wage starting at $27.90

Discounted rates in Accor worldwide

Excellent company benefits including medical and dental insurance

Job summary

A luxury hotel chain in Boston seeks a Housekeeping Coordinator responsible for overseeing daily operations of the housekeeping department. The role includes managing guest satisfaction, training staff, and ensuring cleanliness standards are met. Ideal candidates will have hotel experience and strong communication skills. The position offers competitive hourly wages starting at $27.90 and excellent benefits, including medical, dental, and personal development opportunities.

Qualifications

• At least 2 years of experience in a hotel or a related field; a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
• Supervisory experience preferred.
• Proficient in Windows and company-approved spreadsheets.

Responsibilities

• Ensure day-to-day operation of housekeeping department.
• Respond to guest requests and complaints efficiently.
• Assist in coaching colleagues in the department.
• Maintain a cleaning program and detailed checklists.
• Inspect rooms to ensure compliance with standards.

Skills

Attention to detail

Communication skills

Multitasking

Teamwork

Education

2 years of experience in hotel or related field

4-year college degree or equivalent

Tools

Windows

Spreadsheets

Job description

A luxury hotel chain in Boston seeks a Housekeeping Coordinator responsible for overseeing daily operations of the housekeeping department. The role includes managing guest satisfaction, training staff, and ensuring cleanliness standards are met. Ideal candidates will have hotel experience and strong communication skills. The position offers competitive hourly wages starting at $27.90 and excellent benefits, including medical, dental, and personal development opportunities.