Luxury Retail Floor Leader - Guest Experience

Wynn Las Vegas; Everett (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

A premier gaming and entertainment resort in Everett, MA seeks a Supervisor - Retail to lead a team and maintain excellent guest service. This role requires a minimum of 2 years in retail and strong leadership skills. Candidates must possess a bachelor's degree or equivalent experience, be 21 years or older, and communicate fluently in English. The position is full-time in a dynamic hospitality environment, aiming for successful retail operations.

Qualifications

• Minimum 2 years of Retail experience required.
• Ability to read and analyze documents; fluency in English required.
• Must be 21 years of age or above.

Responsibilities

• Supports the management and performance of team members.
• Delivers excellent guest and team member service.
• Monitors department activities for compliance.

Skills

Leadership

Communication

Interpersonal Skills

Problem-Solving

Customer Service

Education

Bachelor’s Degree in a related field

High school degree or equivalent

Job description

A premier gaming and entertainment resort in Everett, MA seeks a Supervisor - Retail to lead a team and maintain excellent guest service. This role requires a minimum of 2 years in retail and strong leadership skills. Candidates must possess a bachelor's degree or equivalent experience, be 21 years or older, and communicate fluently in English. The position is full-time in a dynamic hospitality environment, aiming for successful retail operations.