Housekeeping Operations Manager - Hospitality Leader

TOURISTS; North Adams (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

TOURISTS is a boutique lifestyle hotel in North Adams, MA, seeking a Housekeeping Manager to lead the Housekeeping and Laundry teams across multiple properties. The role oversees cleanliness, inventory, and safety while collaborating with Front Desk and Maintenance to ensure smooth operations.

The ideal candidate will have previous hospitality management experience, a strong focus on standards, and the ability to coordinate diverse teams in a fast-paced environment.

Qualifications

• 3+ years in hospitality or service industry
• 1+ year in housekeeping
• 2+ years managerial experience

Responsibilities

• Lead, train, and supervise Housekeeping and Laundry staff
• Set cleanliness standards and manage inventory of linens, supplies, and amenities
• Build schedules and serve as first point of contact for call-outs and coverage
• Partner with Front Desk, Maintenance, and leadership to keep operations running smoothly
• Maintain safety and compliance standards property-wide

Skills

Team leadership

Staff training

Scheduling

Education

High school diploma or GED

Job description

TOURISTS is a boutique lifestyle hotel in North Adams, MA, seeking a Housekeeping Manager to lead the Housekeeping and Laundry teams across multiple properties. The role oversees cleanliness, inventory, and safety while collaborating with Front Desk and Maintenance to ensure smooth operations.

The ideal candidate will have previous hospitality management experience, a strong focus on standards, and the ability to coordinate diverse teams in a fast-paced environment.