Housekeeping Operations Coordinator

Omni Hotels & Resorts; Irving (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Omni Hotels & Resorts in Irving, TX is seeking a Housekeeping Office Coordinator to organize daily assignments for room attendants, housemen, laundry attendants, and turndown attendants, answer calls, and dispatch work tickets across the department. This role ensures smooth day-to-day office operations and clear communication with front desk and other departments.

Responsibilities include opening/closing the department, coordinating with Loss Prevention for lost-and-found, updating Synergy

Qualifications

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Open and close the housekeeping department daily.
• Work with Loss Prevention to maintain lost-and-found records.
• Dispatch all calls to the appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor the computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in the department.
• Walk the floors and inspect guest rooms.

Skills

Fluent English

Computer skills

Basic computational ability

Coordinator/phone experience

Spanish language (bilingual)

Job description

Omni Hotels & Resorts in Irving, TX is seeking a Housekeeping Office Coordinator to organize daily assignments for room attendants, housemen, laundry attendants, and turndown attendants, answer calls, and dispatch work tickets across the department. This role ensures smooth day-to-day office operations and clear communication with front desk and other departments.

Responsibilities include opening/closing the department, coordinating with Loss Prevention for lost-and-found, updating Synergy