Housekeeping Manager — Elevate Guest Experience

Hilton Milwaukee City Center; Milwaukee (WI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts at Marcus Hotels &

Discounts at Marcus Hotels & Resorts (

Job summary

Hilton Milwaukee City Center is seeking a Housekeeping Manager to lead our housekeeping team, uphold the highest cleanliness standards, and drive efficient service across guest rooms and public areas.

In this role you will hire, train, supervise, and coach staff; set standards for cleanliness; manage costs; ensure timely guest room service; and promote safety and guest satisfaction. This is a salaried, full-time position with weekend/holiday variability.

Qualifications

• Previous housekeeping experience, hotel experience highly desired.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to provide clear direction and guidance to associates.

Responsibilities

• Assist in hiring, training, supervising and coaching and counseling the Housekeeping staff.
• Establish standards of cleanliness for all Housekeeping areas of responsibility.
• Plot direction and long term goals for the Housekeeping Department with the Director of Rooms.
• Control and analyze departmental cost to ensure performance against budget.
• Ensure that all designated guestrooms receive service.
• Inspect guestrooms, public and back-of-house areas as assigned and ensure compliance with standards.
• Perform manual duties of associates as necessary to cover temporary staff shortages.
• Participate in the promotion of safety and security in assigned areas.
• Promote excellent guest/associate rapport by responding promptly and courteously to requests.

Skills

Housekeeping experience

Staff supervision

Budget control

Communication

Job description

Hilton Milwaukee City Center is seeking a Housekeeping Manager to lead our housekeeping team, uphold the highest cleanliness standards, and drive efficient service across guest rooms and public areas.

In this role you will hire, train, supervise, and coach staff; set standards for cleanliness; manage costs; ensure timely guest room service; and promote safety and guest satisfaction. This is a salaried, full-time position with weekend/holiday variability.