Housekeeping Leader | Elevate Guest Experience & Ops

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts at Marcus Hotels &

Job summary

Marcus Hotels & Resorts in Milwaukee seeks a Housekeeping Manager to lead the hotel’s housekeeping team, uphold the highest cleanliness standards, and coordinate guest rooms, public areas, and back-of-house spaces.

The role emphasizes staff training, budgeting, and guest relations, with a salary in the 55k–60k per year range and full-time, salaried status. Join a property recently renovated and part of a respected hospitality group.

Qualifications

• Experience leading housekeeping teams in a hotel setting.
• Ability to manage multiple spaces and priorities.
• Strong communication and coaching skills.
• Experience with cost controls and budgets.

Responsibilities

• Assist in hiring, training, supervising, and coaching housekeeping staff.
• Establishes standards of cleanliness for all Housekeeping areas of responsibility.
• Plots direction and long term goals for the Housekeeping Department with the Director of Rooms.
• Controls and analyzes departmental cost to ensure performance against budget.
• Ensures that all designated guestrooms receive service.
• Inspects guestrooms, public and back-of-house areas as assigned and ensures compliance with standards.
• Performs manual duties of associates as necessary to cover temporary staff shortages
• Participates in the promotion of safety and security in assigned areas.
• Promotes excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests

Skills

Housekeeping leadership

Staff supervision

Communication

Budgeting

Job description

Marcus Hotels & Resorts in Milwaukee seeks a Housekeeping Manager to lead the hotel’s housekeeping team, uphold the highest cleanliness standards, and coordinate guest rooms, public areas, and back-of-house spaces.

The role emphasizes staff training, budgeting, and guest relations, with a salary in the 55k–60k per year range and full-time, salaried status. Join a property recently renovated and part of a respected hospitality group.