Housekeeping & Laundry Operations Lead

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises in Raleigh, NC is hiring an Assistant Housekeeping Manager to oversee housekeeping, laundry and the house person team. You will work with Front Desk and Maintenance to ensure an exceptional guest experience and maintain cleanliness from guest rooms to public areas.

As a manager, you will mentor and develop staff, handle onboarding, training, performance management and succession planning, while upholding the company standards and Cornerstones of Quality,

Qualifications

• Leadership in hotels, hospitals, or multi-unit housing
• Strong communication, professionalism, and attention to detail

Responsibilities

• Oversee housekeeping, laundry, and house person teams.
• Collaborate with Front Desk and Maintenance to ensure guest satisfaction.
• Model and coach staff; onboard, train, and manage performance.
• Maintain cleanliness standards across rooms and public areas.

Skills

Leadership

Communication

Attention to detail

Guest service

Job description

Concord Hospitality Enterprises in Raleigh, NC is hiring an Assistant Housekeeping Manager to oversee housekeeping, laundry and the house person team. You will work with Front Desk and Maintenance to ensure an exceptional guest experience and maintain cleanliness from guest rooms to public areas.

As a manager, you will mentor and develop staff, handle onboarding, training, performance management and succession planning, while upholding the company standards and Cornerstones of Quality,