HOUSEKEEPING INSPECTOR @ HILTON VBO

Shamin Hotels; Virginia Beach (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality organization is seeking a Housekeeping Inspector to ensure exceptional cleanliness and guest satisfaction at their Virginia Beach location. The ideal candidate will oversee room inspections, train staff, and maintain high standards of service. This role offers opportunities for growth within a company committed to nurturing talent and providing a supportive work environment.

Benefits

Insurance Coverages

401K Match

Paid Time Off

Employee Discounts

Gym Membership Discounts

Qualifications

• 1-2 years in a supervisory or inspector position.
• Knowledge of cleaning techniques and chemicals.

Responsibilities

• Oversee cleanliness of guest rooms and public areas.
• Train and supervise housekeeping staff.
• Conduct regular safety inspections.

Skills

Attention to Detail

Communication

Interpersonal Skills

Education

High school diploma or GED

Certification in hospitality management

Tools

Hotel Property Management Systems

Job description

Job Details

Job Location: Virginia Beach, VA

Salary Range: Undisclosed

Description

Position Title: Housekeeping Inspector @ Hilton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership, and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Rooms Inspector to join our team to embrace those values.

Position Overview:

The Housekeeping Room Inspector oversees and ensures the cleanliness and tidiness of guest rooms, public areas, and back-of-house spaces within the establishment. They work closely with housekeeping staff to maintain high standards of cleanliness and provide exceptional guest experiences.

Job Functions:

1. Inspect Rooms:
1. Conduct thorough inspections of guest rooms and suites to ensure they meet cleanliness and maintenance standards.
2. Check for cleanliness, proper furniture arrangement, working amenities, and overall presentation.
3. Identify and report any maintenance issues or cleanliness deficiencies to the appropriate departments for prompt resolution.
2. Training and Supervision:
1. Train and supervise housekeeping staff on cleaning procedures, standards, and safety protocols.
2. Provide ongoing feedback and coaching to ensure consistent performance and adherence to quality standards.
3. Quality Assurance:
1. Implement and enforce housekeeping standards and procedures to maintain a clean and sanitary environment.
2. Monitor cleaning supplies and equipment inventory to ensure availability and proper usage.
3. Address any guest complaints or concerns related to cleanliness promptly and professionally.
4. Documentation and Reporting:
1. Maintain accurate records of room inspections, cleanliness scores, and maintenance requests.
2. Prepare reports on cleanliness scores, inspection findings, and areas for improvement.
3. Communicate inspection results and recommendations to housekeeping management and other relevant departments.
5. Team Collaboration:
1. Coordinate with housekeeping supervisors, front desk staff, maintenance personnel, and other departments to ensure seamless operations.
2. Participate in departmental meetings and contribute ideas for improving efficiency and guest satisfaction.
6. Safety and Compliance:
1. Ensure compliance with health and safety regulations and standards, including proper handling of hazardous materials and adherence to OSHA guidelines.
2. Conduct regular inspections to identify and address safety hazards and maintain a safe work environment for staff and guests.

Qualifications

• High school diploma, GED, or equivalent
• Additional education or certification in hospitality management or related field is a plus.
• Previous experience in housekeeping or related roles, with at least 1-2 years in a supervisory or inspector position.
• Strong attention to detail and ability to identify cleanliness and maintenance issues.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, equipment, and chemicals.
• Ability to work independently and prioritize tasks effectively.
• Familiarity with hotel property management systems (PMS) and computer skills for generating reports and communicating with other departments.
• Ability to stand, walk, and move throughout the property for extended periods.
• Capability to lift and carry cleaning supplies and equipment.
• Flexibility to work various shifts, including weekends and holidays.
• Brand systems knowledge preferred.

“TOP” Requirements

• TEAM UP: Be golden, collaborate, and help others succeed
• OWN IT: Be a role model, embrace responsibility, and keep learning
• PASSIONATELY SERVE: Be positive, care deeply, and create memories

Benefits

• Competitive pay
• Full-time associates are offered insurance coverages, 401K match, PTO, and Paid Holiday Time
• Employee discounts at our branded hotels
• “SHAMIN PERKS” - various discounts such as gym memberships, rental cars, attractions, and more

Advancement and Growth

We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. With 76 hotels and plans for further expansion, there are endless opportunities for growth and advancement. Join us and be part of a company where your potential is only limited by your ambition.

About Us

Founded in 1978 by P.C. Amin and B.N. Shah, Shamin Hotels began with the purchase of a bankrupt hotel in Lumberton, NC. Their vision and commitment to excellence have grown Shamin into the largest hotel owner and operator in Virginia, with over 70 hotels across multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.