HOUSEKEEPING INSPECTOR @ SHERATON VBO

Shamin Hotels; Virginia Beach (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hospitality organization as a Room Inspector, where your attention to detail and leadership skills will shine. In this pivotal role, you'll oversee cleanliness and maintenance standards, ensuring exceptional guest experiences at a renowned hotel. Collaborate with a dedicated team, train staff, and implement quality assurance measures to maintain a pristine environment. This position offers a pathway for growth within a company committed to promoting from within, making it an exciting opportunity for those passionate about hospitality and service excellence.

Benefits

Insurance Coverages

401K Match

Paid Time Off (PTO)

Paid Holiday Time

Employee Discounts at Hotels

Gym Membership Discounts

Rental Car Discounts

Attraction Discounts

Qualifications

• 1-2 years of supervisory experience in housekeeping or related roles.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Conduct thorough inspections of guest rooms and public areas.
• Train and supervise housekeeping staff on cleaning procedures.
• Ensure compliance with health and safety regulations.

Skills

Attention to Detail

Communication Skills

Cleaning Techniques

Supervisory Skills

Problem-Solving

Education

High School Diploma or GED

Hospitality Management Certification

Tools

Hotel Property Management Systems (PMS)

Job description

Job Details

Job Location: Virginia Beach, VA

Salary Range: Undisclosed

Description

Position Title: Room Inspector (HSKP) @ Sheraton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Room Inspector to join our team to embrace those values.

Position Overview:
The Housekeeping Room Inspector oversees and ensures the cleanliness and tidiness of guest rooms, public areas, and back-of-house spaces within the establishment. They work closely with housekeeping staff to maintain high standards of cleanliness and provide exceptional guest experiences.

Job Functions:

• Inspect Rooms:
  • Conduct thorough inspections of guest rooms and suites to ensure they meet cleanliness and maintenance standards.
  • Check for cleanliness, proper furniture arrangement, working amenities, and overall presentation.
  • Identify and report any maintenance issues or cleanliness deficiencies to the appropriate departments for prompt resolution.
• Training and Supervision:
  • Train and supervise housekeeping staff on cleaning procedures, standards, and safety protocols.
  • Provide ongoing feedback and coaching to ensure consistent performance and adherence to quality standards.
  • Conduct periodic performance evaluations for housekeeping team members.
• Quality Assurance:
  • Implement and enforce housekeeping standards and procedures to maintain a clean and sanitary environment.
  • Monitor cleaning supplies and equipment inventory to ensure availability and proper usage.
  • Address any guest complaints or concerns related to cleanliness promptly and professionally.
• Documentation and Reporting:
  • Maintain accurate records of room inspections, cleanliness scores, and maintenance requests.
  • Prepare reports on cleanliness scores, inspection findings, and areas for improvement.
  • Communicate inspection results and recommendations to housekeeping management and other relevant departments.
• Team Collaboration:
  • Coordinate with housekeeping supervisors, front desk staff, maintenance personnel, and other departments to ensure seamless operations.
  • Participate in departmental meetings and contribute ideas for improving efficiency and guest satisfaction.
• Safety and Compliance:
  • Ensure compliance with health and safety regulations and standards, including proper handling of hazardous materials and adherence to OSHA guidelines.
  • Conduct regular inspections to identify and address safety hazards and maintain a safe work environment for staff and guests.

Qualifications

Qualifications

• High school diploma, GED, or equivalent
• Additional education or certification in hospitality management or related field is a plus.
• Previous experience in housekeeping or related roles, with at least 1-2 years in a supervisory or inspector position.
• Strong attention to detail and ability to identify cleanliness and maintenance issues.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, equipment, and chemicals.
• Ability to work independently and prioritize tasks effectively.
• Familiarity with hotel property management systems (PMS) and computer skills for generating reports and communicating with other departments.
• Ability to stand, walk, and move throughout the property for extended periods.
• Capability to lift and carry cleaning supplies and equipment.
• Flexibility to work various shifts, including weekends and holidays
• Brand systems knowledge preferred

“TOP” Requirement

• TEAM UP: Be golden, collaborate and help others succeed
• OWN IT: Be a role model, embrace responsibility and keep learning
• PASSIONATELY SERVE: Be Positive, care deeply and create memories.

Benefits

• Competitive pay
• Full Time associates are offered insurance coverages, 401K match, PTO, and Paid Holiday Time.
• Employee discounts at our branded hotels.
• “SHAMIN PERKS” - various discounts i.e. gym membership, rental cars, attractions and many more.

Advancement and Growth
We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. With 76 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Join us and be part of a company where your potential is limited only by your ambition.

About Us:
In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.