Housekeeping Associate

CSM Corporation; Northern (KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Short-term disability

Long-term disability

Tuition reimbursement

Hotel discounts

Job summary

Marriott Minneapolis West | CSM Lodging Services St Louis Park, MN 55426, USA is hiring for a housekeeping associate. You will clean guest rooms to company standards, assist guests with friendly service, and follow health rules to ensure guest satisfaction.

Responsibilities include stocking amenities, maintaining carts and equipment, and supporting other departments as needed. Education: high school diploma or GED preferred; rate is $18.00 USD per hour.

Qualifications

• Housekeeping/laundry experience preferred.
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment.
• Maintains predictable and reliable attendance.
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift.
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods.

Responsibilities

• Clean and ensure necessary amenities and supplies are in guest rooms.
• Ensure cart, linen, rooms, and equipment are clean and in working order.
• Be accountable for guest satisfaction as it pertains to housekeeping service at the property.
• Respond to requests in a positive and timely manner while providing high-quality service.
• Work as a team player and assist other departments as necessary.
• Follow company guest service recovery and lost-and-found procedures.
• Maintain a clean and safe work area in compliance with regulations.
• Inspect rooms for maintenance issues and report needs.

Skills

Attention to detail

Customer service

Attendance

Lifting 50 lbs

Mobility around hotel

Housekeeping/laundry experience

Education

High school diploma or GED

Job description

Marriott Minneapolis West | CSM Lodging Services St Louis Park, MN 55426, USA

This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.

• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensures cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attends all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies

Education: High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities:

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

Rate: $18.00 USD per hour

CSM Corporation offers a comprehensive benefits package to all regular full‑time employees, designed to support the health, well‑being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company‑paid life insurance and short‑term disability coverage, company‑paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time‑off, scholarship program, generous hotel discounts and more! For benefits offered to regular part‑time or on‑call employees, please email [e-mail] .

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.