Room Attendant

Wischermann Partners; Edina (MN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

The Westin Edina Galleria in Edina, MN is seeking a part-time Housekeeping Room Attendant. You will ensure clean, welcoming guest rooms and replenish supplies while maintaining overall hotel cleanliness and safety.

Responsibilities include cleaning guest rooms, reporting defects, and collaborating with other departments to meet service standards and guest expectations.

Qualifications

• High school diploma or equivalent required.
• Excellent reading, writing and English speaking skills.
• Detail-oriented with speed and accuracy; capable of problem solving.
• Ability to work with a team and under supervision.
• Flexible to weekends/holidays.
• Able to lift up to 40 lbs alone and 100 lbs with assistance.
• Stand and walk for entire shift.
• Able to perform multiple motions and tasks including bending, climbing.

Responsibilities

• Maintain cleanliness of guest rooms to hotel standards.
• Prepare rooms for sale and clean occupied rooms.
• Resolve guest concerns to ensure satisfaction.
• Communicate with other departments through GXP.
• Report defects to responsible areas.
• Keep public areas clean and organized.
• Follow OSHA chemical usage and safety rules.

Skills

Housekeeping experience

English proficiency

Attention to detail

Teamwork

Flexible schedule

Physical stamina

Education

High School or Equivalent

Job description

Job Details

• Location: The Westin Edina Galleria - Edina, MN 55435
• Position Type: Part Time
• Education Level: High School or Equivalent
• Salary Range: $17.00 Hourly
• Travel Percentage: None
• Shift: Day
• Job Category: Hospitality - Hotel

Benefits

• Medical
• Dental
• Vision
• Pet Insurance
• Employer paid Life/STD/LTD
• Fully vested 401k
• Employee Assistance Program
• PTO
• Holiday Pay (Hourly)
• Recognition Program
• Volunteer Initiatives
• Marriott Hotel Travel Discounts
• Tuition Reimbursement Program

Position Overview

The Housekeeping Room Attendant is responsible for the cleanliness of guest rooms in accordance with hotel standards. They ensure that sufficient rooms are clean and ready for sale and clean occupied guest rooms. This role is directly linked to cleanliness in the hotel and allows the housekeeping attendant to create a clean, welcoming environment while looking after guests during their stay.

Duties and Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Maintain positive guest and client relations at all times.
• Collaborate with all departments and communicate through GXP.
• Resolve guest complaints to ensure guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Clean and replenish guest bedroom and bathroom areas according to hotel standards.
• Complete accurately, and in a timely manner, any assigned work.
• Maintain cleanliness levels in public areas of the hotel including guest hallways and housekeeping closets.
• Report any defects to the corresponding areas responsible.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Maintain complete knowledge of equipment and use only as intended.
• Maintain a professional and personable appearance at all times, according to hotel standards.
• Successfully achieve the hotel’s core competencies including work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solver.
• All other duties as requested.

Qualifications

• Previous housekeeping experience or equivalent training required.
• Good reading, writing, and oral proficiency in the English language.
• Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
• Ability to work effectively with co-workers as part of a team and with minimal supervision.
• Flexibility to work a varied schedule, which may include weekends and holidays.
• Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
• Ability to stand and walk for entire shift.
• Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.