Senior Sales Manager

CSM Corporation; Saint Louis Park (MN); On-site; USD 74,000 - 78,000; Full time

Job summary

CSM Corporation is seeking an experienced Sales professional for Marriott Minneapolis West and Courtyard by Marriott Minneapolis West in Saint Louis Park, MN. The role focuses on acquiring and maintaining corporate accounts while driving revenue in Rooms, Catering, and related services.

You will use market data to optimize pricing and yield, ensure accurate sales data entry, and provide excellent client service from sales through operations.

Qualifications

• Minimum 3+ years of sales experience in a full-service hotel or comparable market.
• Detail oriented with strong communication across levels in and outside the organization.
• Ability to solve problems and manage relationships with employees and guests.

Responsibilities

• Drive revenue by soliciting and prospecting new and existing accounts.
• Coordinate selling of meeting space and F&B services; develop account strategy.
• Optimize Rooms and Catering revenue using market data and yield processes.
• Utilize sales tools to forecast and communicate sales data; maintain data integrity.
• Ensure client satisfaction through responsive follow-up and clear communication.

Skills

Sales experience

Communication

Problem solving

Driver license

Education

High school diploma or GED

College degree preferred

Job description

Marriott Minneapolis West | CSM Lodging Services
St Louis Park, MN 55426, USA

• Pay or shift range: $74,000 USD to $78,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

This position is responsible for generating new business and maintaining existing clients/corporate accounts at the Minneapolis Marriott West and the Courtyard by Marriott Minneapolis West. Uses sales skills to drive revenue, maximize profit and ensure quality.

• Sales : Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.
• Revenue Optimizing: Responsible for effectively managing Rooms and Catering revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability through active Rooms and Catering Yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends.
• Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in CI/TY and Delphi on a daily basis. Utilizes sales tools such as Hoteligence®, reader boards and other market intelligence to drive business.
• Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow‑up calls and correspondence to clients to encourage repeat business/customer referrals.
• Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.
• Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.
• Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Education: High school diploma or GED required. College degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities: 3 + years of sales experience required, in a full‑service hotel of comparable market or rate position. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem‑solve with employees and guests. Must have a valid driver license.

Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

CSM Corporation offers a comprehensive benefits package to all regular full‑time employees, designed to support the health, well‑being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company‑paid life insurance and short term disability coverage, company‑paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time‑off, scholarship program, generous hotel discounts and more! For benefits offered to regular part‑time or on‑call employees, please [e-mail] .

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.