Senior Sales Manager

CSM Corporation; Northern (KY); On-site; USD 74,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition reimbursement

Hotel discounts

Job summary

Marriott Minneapolis West and CSM Lodging Services is seeking a seasoned Sales professional to generate new business and manage corporate accounts in the Minneapolis West market.

The role focuses on driving revenue across Rooms, Food & Beverage and affiliated meetings, while maintaining quality service and client satisfaction.

Qualifications

• 3+ years of sales experience required in hotel/related industry.

Responsibilities

• Sell and grow revenue across Rooms, Food & Beverage, and meetings.
• Solicit and prospect accounts; maintain client relationships.
• Coordinate and detail meeting space and catering.
• Drive pricing strategies and revenue mix.
• Use sales tools to forecast and report sales data.
• Ensure client satisfaction with timely follow-up.
• Attend department and hotel meetings; follow SOPs.
• Maintain safety and brand standards.

Skills

Sales

Revenue optimization

Data analysis

Customer service

Training

Communication

Workload management

Safety/compliance

Education

High school diploma or GED

College degree or equivalent experience

Tools

CI/TY

Delphi

Hoteligence

Job description

Marriott Minneapolis West | CSM Lodging Services
St Louis Park, MN 55426, USA

• Pay or shift range: $74,000 USD to $78,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

This position is responsible for generating new business and maintaining existing clients/corporate accounts at the Minneapolis Marriott West and the Courtyard by Marriott Minneapolis West. Uses sales skills to drive revenue, maximize profit and ensure quality.

• Sales : Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.
• Revenue Optimizing: Responsible for effectively managing Rooms and Catering revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability through active Rooms and Catering Yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends.
• Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in CI/TY and Delphi on a daily basis. Utilizes sales tools such as Hoteligence, reader boards and other market intelligence to drive business.
• Guest Service: Responsible for client satisfaction by ensuring the clients' needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.
• Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.
• Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.
• Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Education: High school diploma or GED required. College degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities: 3 + years of sales experience required, in a full-service hotel of comparable market or rate position. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must have a valid driver license.

Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please [e-mail] .

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.