Household Relocation Warehouse Lead

Planes Moving & Storage, Inc.; Columbus (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and disability insurance

Accident, critical illness insurance

Paid time off and paid holidays

Job summary

Planes Moving & Storage, Inc. in Columbus, Ohio is seeking a Household Relocation Warehouse Lead to coordinate daily warehouse operations and lead our warehouse team.

The role focuses on safely moving, inspecting, and inventorying household goods, while delivering exceptional customer service during relocation and storage processes. The ideal candidate will have warehouse experience in moving, strong leadership, and excellent communication.

Qualifications

• High School Diploma or GED required.
• Experience in warehouse, logistics, moving, storage, or distribution environment preferred.
• Strong organizational, time-management, and communication skills.
• Leadership experience and ability to coach and guide warehouse staff.

Responsibilities

• Coordinate and prioritize daily warehouse activities including outbound pulls, deliveries, inbound shipments, and storage operations.
• Organize team members to receive, inspect, and process inbound shipments.
• Verify pull tickets and shipment documentation for accuracy.
• Maintain inventory records and warehouse documentation.
• Lead and coach warehouse associates; ensure safety and efficiency.
• Deliver exceptional customer service throughout relocation and storage processes.

Skills

Warehouse experience in moving & reloc

Leadership

Attention to detail

Fast-paced environment

Communication

Time management

Problem solving

Decision making

Independence

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Power equipment certification

Job description

At Planes, everything starts with culture. Our TEAM culture is part of our DNA: it's evident in how we speak, in the choices we make, and in how we interact with our customers and with each other. We prioritize our culture because we know it's what makes us different - and it's what drives us to grow, and evolve, together.

Planes Employee Benefits

Our team members are our most valuable resources. That's why we offer full-time employees top-notch benefits.

Medical, Dental, and Vision

Planes offers competitive medical, dental, and vision plans to all our full-time employees.

401K

We help our employees save for their retirement by offering a 401k.

Paid Time Off

All of our employees are eligible for paid time off.

Holidays

Full-time employees are eligible for up to 8 paid holidays a year.

Join Our Team

Our team is also our family.

We're always moving, which means we're always looking for talented team members to help drive our company forward. More than half of our employees have been with Planes for at least a decade, and we’ve been named a Top Workplace by The Cincinnati Enquirer since 2014.

Service Crew

Being part of the Planes service team means more than just moving boxes: our team members make memorable moments and create meaningful customer experiences every day. Check out available positions for drivers, crew members, warehouse staff, and seasonal help.

Be a part of the team that plans and coordinates critical moments in the life of a person or business. Whether you’re interested in sales and marketing, operations, customer service, or claims and billing, we’ve got opportunities that will help you make an impact.

Planes is a great company to work for. I've been in this industry for 25 years, worked for a couple agents and feel strongly Planes is one of the best. I get more support here than I did at my last company, (the last few years there). This is not an easy industry, especially in the summer season, it can be very stressful. From the day I started at Planes I felt the support and help from management down to everyone of my Team members, in every department. Planes is a great TEAM!!

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Position:Household Relocation Warehouse Lead

Location: Columbus, OH

Job Id:640-035

# of Openings:1

Household Relocation Warehouse Lead
Location: Columbus, Ohio 43228
Department: HHG Warehouse
Employment Status: Non-Exempt | Hourly
Compensation: $22.00 to $25.00 an hour

The Company:

We are a global company with local values. What started with a single truck in 1921 in Cincinnati, Ohio has become a third-generation, family-owned business. Our goal is to move our customers to their next big milestone. Whether that's helping a person move one block or solving complex supply chain problems, we're here to help you move forward with confidence.

The Role:

We are a leading household goods relocation and storage company dedicated to providing exceptional moving, storage, and logistics services. Our team takes pride in safely handling customers' personal belongings throughout every stage of the relocation process.The Warehouse Team Lead plays a crucial role in the efficient operation of our household goods relocation warehouse. This position is responsible for coordinating daily warehouse activities, ensuring the safe and accurate movement of customers' household belongings, maintaining inventory integrity, and providing leadership and guidance to warehouse associates.

• The ideal candidate has warehouse experience in the moving industry, strong leadership skills, attention to detail, and the ability to thrive in a fast-paced moving and storage environment.
• Coordinate and prioritize daily warehouse activities, including outbound pulls, deliveries, inbound shipments, and storage operations.
• Organize team members to efficiently receive, inspect, and process inbound household goods shipments.
• Verify pull tickets and shipment documentation for accuracy.
• Ensure all shipments are received and inventoried according to company standards.
• Load, secure, and unload customers' household goods and furniture safely.
• Load equipment required for deliveries, relocations, and moving services.
• Sign and return completed load sheets and documentation to Operations.
• Maintain accurate records, inventory transactions, and warehouse documentation.
• Organize and manage warehouse inventory and storage locations.
• Track assignments and projects to ensure timely completion.
• Provide daily direction, coaching, and support to warehouse associates.
• Measure warehouse productivity and report performance to the Warehouse Director.
• Promote teamwork, accountability, and operational excellence.
• Fill in and assist with warehouse duties as business needs require.
• Demonstrate initiative, problem-solving, and sound decision-making.
• Deliver exceptional customer service throughout the relocation and storage process.
• Collaborate with the customer service team to maximize efficiency and customer satisfaction.
• Serve as a point of contact for customers when questions or issues arise.
• Build positive working relationships with customers, van operators, and internal teams.
• Maintain a clean, organized, and safe warehouse environment.
• Follow all company policies, procedures, and safety standards.
• Maintain accountability for all company property and customer belongings.
• Ensure accuracy of shipments and inventory transactions.
• Attend required meetings, training sessions, and continuing education programs.
• Maintain required certifications and operational standards.

Qualifications:

Required:

• High School Diploma or GED.
• Ability to operate a forklift and maintain power equipment certification.
• Experience working in a fast-paced warehouse, logistics, moving, storage, or distribution environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Customer-focused mindset with a commitment to service excellence.

Preferred:

• Previous warehouse lead, supervisor, or team leadership experience.
• Experience in the household goods moving, relocation, storage, logistics, or transportation industry.
• Experience handling furniture, household goods, and customer-owned property.

Pay & Benefits:
If hired as full time: this position comes with a comprehensive benefits package and a competitive salary commensurate with experience. Benefits include:

• Competitive pay: $22 to $25 per hour
• Health, dental, and vision insurance
• Life and disability insurance
• Accident, critical illness insurance
• Paid time off and paid holidays

Conditions:

• Ability to lift and move up to 50 to 100 pounds unassisted.
• Frequent bending, stooping, pushing, pulling, lifting, and standing for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Frequent exposure to dust, dirt, grease, sunlight, exhaust, and fuel fumes.
• Ability to work evenings and weekends as operational needs require.
• Comfortable working in a demanding, fast-paced warehouse environment.

At Planes, everything starts with culture. Our TEAM culture is part of our DNA: it's evident in how we speak, in the choices we make, and in how we interact with our customers and with each other. We prioritize our culture because we know it's what makes us different - and it's what drives us to grow, and evolve, together.

Transparency in Coverage Rule (opens in new tab) This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

EEO (opens in new tab) - Planes is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The company also prohibits harassment of applicants or employees based on any other protected categories. It is also the company’s policy to comply with all applicable federal state and local laws respecting consideration of unemployment status in making hiring decisions.