Housekeeper

Hilton Garden Inn Bozeman; Bozeman (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Hilton Garden Inn Bozeman is seeking a detail-oriented housekeeper to clean and prepare guest rooms on a rotation basis in Bozeman, MT. You will prioritize early-clean requests, restock supplies, and ensure sparkling rooms that meet brand standards.

Interaction with guests should be friendly and discreet, upholding privacy and safety throughout shifts. Responsibilities include stocking amenities, laundering linens as needed, reporting maintenance issues, and performing a final walkaround to

Qualifications

• Detail-oriented and thorough.
• Respect guest privacy.
• Maintain high standards of cleanliness.
• Interact with guests in a friendly, polite manner.

Responsibilities

• Receive list of assigned rooms and prioritize early-clean requests.
• Check cleaning cart inventory and restock supplies as needed.
• Clean and disinfect bathrooms and kitchenettes per hotel policy.
• Make beds and restock towels and linens.
• Perform final walkaround to ensure room meets hotel standards.
• Notify supervisor of room availability and report security concerns.

Skills

Detail-oriented

Discretion

Guest service

Consistency

Education

Basic literacy

Job description

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.