House Manager

The Salvation Army USA Eastern Territory; Philadelphia (Philadelphia County); On-site; USD 21,878 - 31,159; Full time

Benefits offered by this job

Generous paid time off including holidays

Employer funded Pension Plan

Comprehensive health care coverage

Tuition Remitted Program

Public Student Loan Forgiveness eligibility

Job summary

A community-focused organization is seeking a House Manager for the Eliza Shirley House Resolution Center in Philadelphia. This full-time position involves supervising shifts, ensuring resident safety, and assisting with shelter operations. Candidates should have a High School Diploma and experience in residential or customer service roles. The role requires proficiency in English and Microsoft Office. Excellent benefits include paid time off and comprehensive healthcare. Interested candidates can apply online at the provided link.

Qualifications

• Prior residential or customer service work experience is preferred.
• Must complete child abuse recognition training within 30 days of employment.
• Must meet child protection clearances as required by PA Act 153.

Responsibilities

• Supervise assigned shift and assist Residential Advisors.
• Ensure safety and welfare of shelter residents.
• Conduct house and room checks, and respond to emergencies.

Skills

Customer service skills

English proficiency

Microsoft Word and Excel skills

Education

High School Diploma or GED

Job description

Overview

Position: House Manager

Department: Eliza Shirley House Resolution Center

Availability of Position: Immediate

Schedule: Full Time

Reporting Relationship: Reports to Operations Manager

Salary/Grade: $19.25 per hour; 75 NE

About the Red Shield Family Residence Eliza Shirley House & Eliza Shirley House Resolution Center

The Salvation Army offers safe and welcoming emergency housing programs offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children are accepted.

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Responsibilities

Description of Position: The House Manager supervises their assigned shift at the Eliza Shirley House Resolution Center as well as assists the Residential Advisors (RA) to support residents. The HM is responsible for the safety and welfare of shelter residents through the administration of house rules pertaining to resident conduct, fire safety, room conditions, and curfew restrictions. The HM conducts house and room checks, answers the telephone, greets visitors, checks-in new residents, checks-out departing residents, prepares a House report, manages sign-in logs, calls residents to meals, and monitors mealtimes, responds to emergencies to ensure, if necessary, residents are evacuated safely and efficiently, responds to residents needs and requests, and is responsible for shift specific activities. The HM must clearly document and communicate issues and concerns to Operations Manager, Assistant Directors, and Director, as well as effectively communicate with other house management shifts. The HM is responsible for a rotating on-call weekend shift for staff call-outs and will provide coverage during their assigned shift as needed to support the safe staffing of ESHRC.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

• High School Diploma or GED
• Prior residential or customer service work experience
• Must be able to read, write, and speak well in English.
• Must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter.
• Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.

Contact: Please submit your resume and cover letter as instructed below.

External candidates interested in this position please apply online at http://careers.salvationarmy.org .

Internal candidates interested in applying for this position please apply at http:// internal-usesalvationarmy.icims.com .

Released by the Divisional Human Resources Department on 1/5/26

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requisition No. 2514