Resident Advisor

The Salvation Army USA Eastern Territory; Wilmington (DE); On-site; USD 20,664; Part time

Job summary

A prominent nonprofit organization seeks a Resident Advisor for its Wilmington Emergency Housing Residence. The role includes ensuring the security and well-being of residents, assisting with immediate needs, and managing shelter operations. Candidates should possess a high school diploma or GED, demonstrate strong communication skills, and work well both independently and in groups. This position offers $15.00 per hour with a schedule of 8am to 4pm or 4pm to 12am on weekends.

Qualifications

• Ability to work independently and in groups.
• Understanding of The Salvation Army's mission.
• Clearance required as per Child Protection Act.

Responsibilities

• Ensure the security and well-being of residents.
• Assist residents with immediate needs.
• Conduct visual inspections of the building every 45 minutes.
• Serve meals at posted times.

Skills

Good judgement

Interpersonal skills

Verbal communication

Written communication

Education

High school diploma or GED

Job description

TITLE:

Resident Advisor

DEPARTMENT:

Wilmington Emergency Housing Residence

REPORTS TO:

Director of Emergency Housing

AVAILABILITY:

Immediate

SCHEDULE:

8am to 4pm or 4pm to 12am; Saturdays and Sundays

SALARY and GRADE:

$15.00 per hour; 71 Non-Exempt

POSITION OVERVIEW:

The function of the Resident Advisor is to ensure the security and well-being of the residents, assist residents with their immediate needs, and to help ensure the smooth operation of the shelter.

RESPONSIBILITIES:

DUTIES:

• Answer the office phone in a professional, business-like manner.
• Write down messages for residents and place them in their mailboxes.
• Walk through each floor of the building for a visual inspection every 45 minutes.
• Attend to and report emergency needs as they occur.
• Report any suspected or observed child abuse to Program Director.
• Ensure that residents sign in and out as they enter/leave the building.
• Check resident keys in and out of the intake office.
• Read and maintain a shift log recording all pertinent activities that occur on the shift.
• Keep a record of all resident mail received at the shelter and place mail in mail slots.
• Serve breakfast, lunch, dinner, and evening snack at the posted time.
• Complete the Meal Count form for all children who participate in breakfast, dinner and evening snack.
• Assist with laundry – wash, dry, fold and store in linen closet.
• Ensure that residents are assigned chores.
• Report all emergencies or problems to the Program Director.
• Attend all Salvation Army Staff meetings as required.

QUALIFICATIONS:

MINIMUM QUALIFICATIONS:

• A high school diploma or GED.
• Must be able to work independently, work well with groups and be able to demonstrate good judgement and interpersonal skills.
• Must demonstrate good verbal and written communication skills.
• Must have an understanding of and appreciation for the Mission of The Salvation Army.
• Candidate must be able to obtain clearance required by the Joseph R. Biden III and the Child Protection Act.

Contact: Please submit your resume and cover letter as instructed below:

External candidates interested in this position please apply online at http://careers.salvationarmy.org.

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.

No Phone Calls Please.

Released by the Divisional Human Resources Department on 3/10/26.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

THE SALVATION ARMY’S MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requisition No. 2570