Case Manager

The Salvation Army USA Eastern Territory; Philadelphia (Philadelphia County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous paid time off including HO, 3

Job summary

The Salvation Army USA Eastern Territory is hiring a Case Manager in Philadelphia. Immediate availability, full-time schedule, reporting to the Director of Emergency Housing. Salary is $50,000 with a 10E grade.

The role involves client assessment, housing plan development, regular contact, counseling, referrals, and housing application preparation within the shelter program. Qualifications include a Bachelor’s degree in Social Work or enrollment in an MSW program, computer literacy

Qualifications

• Bachelor’s degree in Social Work, or enrolled in MSW program.
• Proficient in Word and Excel; Internet navigation.
• Excellent verbal and written communication skills.
• Background checks per PA laws: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check; necessary training.

Responsibilities

• Assess clients, housing plan development, and regular contact to assess progress and needs.
• Provide guidance and counseling to residents and referrals to social services.
• Prepare housing applications, document resident progress and services, complete forms, and input client track data.

Skills

Verbal communication

Written communication

Computer literacy

Education

Bachelor’s degree in Social Work

MSW in progress

Job description

Position: Case Manager

Department: Eliza Shirley House Resolution Center

Availability of Position: Immediate

Schedule: Full time

Reporting Relationship: Director of Emergency Housing

Salary and Grade: $50,000; 10E

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Responsibilities

The Case Manager is responsible for client assessment, housing plan development, regular contact with the client to assess progress and needs, provision of guidance and counseling to residents as needed, making referrals to social services not provided at the shelter program, preparation of applications for housing, documentation of resident progress and of services, ensuring completion of required forms, staff consultation, and completion of all client track data input for clients.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements

• Bachelor’s degree in Social Work, or enrolled in MSW program.
• Must be computer literate and skilled in Word and Excel. Must be able to negotiate the Internet.
• Must have excellent verbal and written communication skills.
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

No Phone Calls Please.

Released by the Divisional Human Resources Department on 7/22/26.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination .

Requisition No. 2648