Residential Advisor

The Salvation Army USA Eastern Territory; Philadelphia (Philadelphia County); On-site; USD 22,523 - 23,171; Full time

Benefits offered by this job

Generous paid time off

Employer funded Pension Plan

Eligibility for supplemental insurance plans

Purpose-driven work environment

Job summary

A non-profit organization located in Philadelphia is seeking a dedicated Residential Advisor. The role involves ensuring the safety and welfare of shelter residents, conducting checks, and responding to resident needs. Candidates must possess a High School Diploma or GED, be proficient in English, and have relevant computer skills. This position offers full-time, part-time, and on-call shifts, providing a meaningful opportunity to support individuals experiencing homelessness.

Qualifications

• Completion of child-abuse training meeting Pennsylvania Act 153 standards within 30 days of employment.
• Valid Child Protection Clearances required by PA Act 153.

Responsibilities

• Ensure the safety and welfare of shelter residents by administering house rules.
• Conduct house and room checks; answer the telephone; greet visitors.
• Document and communicate issues and concerns to the House Manager.

Skills

Proficient in reading, writing, and speaking English

Computer skills in Microsoft Word, Excel, and internet usage

Education

High School Diploma or GED

Job description

Residential Advisor – The Salvation Army USA Eastern Territory

Join to apply for the Residential Advisor role at The Salvation Army USA Eastern Territory.

Pay

Base pay range: $16.35/hr - $16.82/hr.

Position Details

Department: Eliza Shirley House
Availability: Immediate
Schedule: Full Time, Part Time, and On Call positions available; multiple shifts.
Reporting Relationship: Reports to Operations Manager.
Salary/Grade: 74, Non‑Exempt.

Benefits

• Generous paid time off each year, including holidays, vacation, and sick time.
• Employer funded Pension Plan (company contributions begin after one year of employment).
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life.
• Most importantly – a job with a good purpose!

About the Red Shield Family Residence – Eliza Shirley House & Red Shield Family Residence Resolution Center

The Salvation Army offers a safe and welcoming emergency housing program providing loving, respectful, compassionate, and non‑judgmental services to empower residents toward self‑sufficiency. The goal is to support individuals experiencing homelessness, addressing immediate barriers to self‑sufficiency, identifying and accessing longer‑term housing support, and resolving their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children, are accepted.

Responsibilities

• Ensure the safety and welfare of shelter residents by administering house rules related to conduct, fire safety, room conditions, and curfew restrictions.
• Conduct house and room checks; answer the telephone; greet visitors.
• Check in new residents, check out departing residents, prepare house reports, and manage sign‑in logs.
• Call residents regarding meals, monitor mealtimes, and respond to emergencies to ensure safe and efficient evacuation when necessary.
• Respond to residents’ needs and requests; oversee shift‑specific activities.
• Document and communicate issues and concerns to the House Manager; coordinate with other house‑management shifts.
• Perform any additional duties as assigned.

Qualifications

• High School Diploma or GED.
• Proficient in reading, writing, and speaking English.
• Computer skills in Microsoft Word, Excel, and internet usage.
• As a Mandated Reporter, proof of completion of child‑abuse training meeting Pennsylvania Act 153 standards within 30 days of employment; recurrent training required every five years thereafter.
• Must have valid Child Protection Clearances required by PA Act 153, including PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check.
• Must possess an appreciation for and understanding of The Salvation Army’s mission.

Contact

External candidates: apply online at http://careers.salvationarmy.org.
Internal candidates: apply at http://internal-usesalvationarmy.icims.com.

Released by the Divisional Human Resources Department 1/5/26.