Hourly Transit Announcer: Live Service Updates

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 28,000 - 50,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) seeks Dedicated Announcers (HOURLY) to inform riders about service disruptions and rerouted service. You will work with the Rail Control Center to gather incident details and translate them into clear announcements for customers.

The role also involves preparing scripts for planned GO messages and delivering professional, timely updates across various tours. Applicants must be current Conductors with at least one year of service and a solid

Qualifications

• Must be a Conductor who has completed a minimum of one year of service.
• Must have an enthusiastic, professional speaking voice and strong communication skills.
• Familiarity with NYCT transit rules and NYC subway service is required.

Responsibilities

• Provide timely service disruption announcements to riders.
• Prepare announcement scripts for planned service disruptions in coordination with GO team.
• Translate information from Rail Control Center into clear rider information.
• Maintain accurate, engaging public communications during incidents.

Skills

Enthusiastic speaking voice

Transit rules knowledge

NYC subway service knowledge

Verbal and interpersonal skills

MS Office experience

Education

Conductor with at least 1 year service

Tools

MS Office

Job description

The Metropolitan Transportation Authority (MTA) seeks Dedicated Announcers (HOURLY) to inform riders about service disruptions and rerouted service. You will work with the Rail Control Center to gather incident details and translate them into clear announcements for customers.

The role also involves preparing scripts for planned GO messages and delivering professional, timely updates across various tours. Applicants must be current Conductors with at least one year of service and a solid