Hourly Store Ops Lead: Customer Experience

Meijer Inc.; Lombard (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Job summary

Meijer Inc. in Lombard, IL is seeking a dedicated Team Member to help provide the best possible shopping experience and exceptional checkout service. You will mentor teammates, assist with scheduling and daily tasks, and support training to maintain Meijer standards.

The role emphasizes customer engagement, teamwork, and adherence to safety and quality policies, with opportunities for development and advancement within a family-oriented company.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed where applicable.

Skills

Customer service

Verbal communication

Leadership

Team collaboration

Retail experience

Job description

Meijer Inc. in Lombard, IL is seeking a dedicated Team Member to help provide the best possible shopping experience and exceptional checkout service. You will mentor teammates, assist with scheduling and daily tasks, and support training to maintain Meijer standards.

The role emphasizes customer engagement, teamwork, and adherence to safety and quality policies, with opportunities for development and advancement within a family-oriented company.