Hourly Floor Manager

Ascend Hospitality Group; Seattle (WA); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

401(k) plan with company match

Paid time off (PTO)

Employee meal discounts

Job summary

Stanford's Restaurant and Bar in Seattle, WA seeks a dynamic Floor Manager to join our team in the Northgate area. This part-time hourly role focuses on leading the FOH staff, directing work, and delivering exceptional hospitality in a fast-paced dining room.

You will train new staff, ensure health & safety standards, manage opening/closing procedures, handle guest concerns, and maintain a strong floor presence to support both FOH and BOH teams.

Qualifications

• 1-2 years related supervisory experience.
• Food Handler's permit.
• MAST.
• Ability to work nights, weekends and Holidays.

Responsibilities

• Helps manage the FOH staff including directing work, addressing concerns, and holding staff accountable.
• Assists management with training new employee.
• Monitors the dining area to ensure cleanliness, proper setup, and adherence to health and safety standards.
• Oversees the opening and closing procedures, ensuring that all tasks are completed accurately and efficiently.
• Handles customer complaints, conflicts, and emergencies, making quick decisions to resolve issues.
• Ensures all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Maintains an extensive floor presence to support the FOH and BOH staff.
• Fills in where needed to ensure guest service standards are met and operations run efficiently.
• Performs any and all other duties as assigned.

Education

MAST

Job description

Description

Stanford's Restaurant and Bar (www.stanfords.com) is on the lookout for a dynamic and driven Floor Manager to join our team at our location in Seattle, WA in the Northgate neighborhood. We're searching for someone who thrives in a fast-paced environment and is passionate about providing exceptional hospitality. This is a part-time hourly position. If you're ready to be part of a dedicated team committed to delivering unforgettable dining experiences, we want to hear from you!

What we offer to Part-time employees:

• 401(k) plan with company match
• Paid time off (PTO)
• Employee meal discounts
  

Pay Rate: $25-$30 per hour DOE

Requirements

• Helps manage the FOH staff including directing work, addressing concerns, and holding staff accountable.
• Assists management with training new employee
• Monitors the dining area to ensure cleanliness, proper setup, and adherence to health and safety standards
• Oversees the opening and closing procedures, ensuring that all tasks are completed accurately and efficiently.
• Handles customer complaints, conflicts, and emergencies, making quick decisions to resolve issues.
• Ensures all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Maintains an extensive floor presence to support the FOH and BOH staff.
• Fills in where needed to ensure guest service standards are met and operations run efficiently.
• Performs any and all other duties as assigned.

Experience

• 1-2 years related experience, including prior supervisory experience
• Food Handler's permit
• MAST
• Ability to work nights, weekends and Holidays