Restaurant Floor Manager

Ascendprime; Bellevue (WA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Vision benefits

401(k) plan with employer match

Paid Time Off

Complimentary employee meals and discounts

Job summary

Ascendprime in Bellevue is seeking an experienced Floor Manager to oversee the dining room and enhance customer experiences in a premier steakhouse environment. This full-time position requires strong leadership skills and a friendly demeanor.

The Manager will coordinate FOH staff, manage training, and ensure excellent service while fostering a professional and supportive team atmosphere. The role offers competitive pay plus bonuses, medical insurance, and other benefits.

Qualifications

• 2-4 years related experience.
• Minimum of 1 year of supervisory experience in fine dining.
• Valid Washington State Health Card required.

Responsibilities

• Oversee the dining room and customer experience.
• Manage FOH staff, including hiring and training.
• Ensure all guests receive friendly and courteous service.

Skills

Customer relations

Sales skills

Communication skills

Teamwork

Job description

Elevate your culinary career by teaming up with the Premier Steakhouse in the Bellevue area. In this upscale environment, specializing in Prime Steaks and Global Seafood, you will be surrounded by first-class team members and have opportunities for upward growth.

We are currently looking for an experienced Floor Manager. This is a full-time position. Primary duties for this position will be overseeing the dining room and customer experience. Candidates need to be friendly, hardworking, team players, and flexible.

What we offer:

• Professional, friendly, and supportive work environment where you are celebrated and valued as an integral part of our team and our success
• Medical insurance
• Dental benefits
• Vision benefits
• 401(k) plan with employer match after 90 days
• Paid Time Off, available after 60 days
• Complimentary employee meals and discounts

Pay rate:

$24-$28 per hour plus overtime. Eligible for quarterly bonuses based on performance.

Responsibilities:

• Coordinates activities of FOH staff to provide professional services.
• Manages the FOH staff including interviewing, hiring, directing work, addressing concerns, and holding staff accountable.
• Responsible for ongoing training, and professional development of staff members
• Communicates effectively with kitchen management to ensure effective and efficient operations.
• Inspects dining room service stations for neatness/cleanliness.
• Ensure the cleanliness of FOH by maintaining to specified standards.
• Ensures all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Prepares all required paperwork, reports, and work schedules in a timely manner.
• Maintains an extensive floor presence to support the FOH and BOH staff.
• Fills in where needed to ensure guest service standards are met and operations run efficiently.
• Performs any and all other duties as assigned.

Requirements:

• 2-4 years related experience.
• Minimum of 1 year of supervisory experience preferably in a fine dining restaurant.
• Must be at least 21 years old.
• Reliable transportation to and from work.
• Ability to communicate effectively in English with customers as well as all levels of employees in both verbal and written form in a professional manner.
• Must be able to work a 50-hour work week.
• Must be able to work in a fast-paced environment; manage time effectively and work well in a team environment.
• Must possess excellent customer relations, sales, & communication skills.
• Must have, at all times during employment, a valid Washington State Health Card and any other government required cards.
• A desire to learn, grow, and a passion for progress in this career.