Hounds Town Shift Leader

Hounds Town Atlanta - Smyrna; Smyrna (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Hounds Town Atlanta - Smyrna is seeking a Dog Daycare Shift Leader to supervise daily operations, ensure safety, and maintain a clean, engaging environment for dogs and staff.

You will train and support team members, monitor dog behavior, communicate with pet parents, manage scheduling, and handle check-ins, payments, and records. Weekend and holiday availability and on-call duties are required.

Benefits include employee discounts, opportunities for advancement, and training and development.

Qualifications

• Experience in dog daycare, pet care, or animal handling.
• Leadership and staff supervision abilities.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.

Responsibilities

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns and providing updates for excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities (AM and PM).
• Must be able to work weekends and holidays.
• Must be able to be on call for operations.

Skills

Leadership

Communication

Customer service

Team management

Education

Pursuing bachelor's or postgraduate

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.

Responsibilities:

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays
• Minimum 25 hrs per week
• Must be able to be on call for operations

Qualifications:

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Pursing bachelors or post graduate
• Client relations