Dog Daycare Shift Lead

Dog Tired Pet Services Llc; Florida; Vor Ort; USD 32.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Holiday Pay

Dental & Vision Insurance

401 K Plus Matching

Medical Membership To Holy City Med Cn

Paid Time Off

Opportunities For Advancement

Continuing Education

Dog Training Discounted Class Perks

Free Doggie Daycare for 1 Dog On Shift

Discounts On Pet Services Such As PetS

Free Animal Emergency Training

Company Outings

Training On Dog Body Language

Zusammenfassung

Dog Tired Pet Services LLC is seeking a Back of House Lead to supervise daycare and lodging operations, ensuring a clean, safe, and well-organized environment for dogs and staff. The role requires leadership, strong communication, and the ability to manage multiple responsibilities on a fast-paced site.

The ideal candidate has 1+ years of supervisory experience in animal care, solid dog-care knowledge, and a proven ability to train and motivate a team while maintaining high standards of service

Qualifikationen

• High school diploma or equivalent required.
• Minimum 1 year supervisory experience in a dog daycare, lodging, or animal care setting is preferred.
• Strong knowledge of dog behavior and care practices are essential.
• Excellent communication and leadership skills are required.
• Ability to multitask in a fast-paced environment and physically demanding setting.

Aufgaben

• Oversee daily back-of-house operations, ensuring cleanliness, safety, and proper care of dogs.
• Supervise, train, and mentor back-of-house staff including daycare attendants and pet techs.
• Create and manage staff schedules to ensure coverage for daycare, lodging, and cleaning tasks.
• Maintain records of dog care, medications, and behavior notes for front-desk communication.
• Ensure compliance with safety protocols and health standards in all back-of-house areas.

Kenntnisse

Leadership

Staff training

Scheduling

Problem solving

Communication

Adaptability

Teamwork

Customer service

Ausbildung

High School Diploma or Equivalent

Tools

Computer skills

Jobbeschreibung

Benefits

• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

About Us

At Dog Tired, we are dedicated to providing a fun, safe, and loving environment for dogs of all breeds and sizes. Our state-of-the-art daycare and lodging facility offers premium services to pet parents, ensuring their furry friends are cared for like family. We are looking for an experienced and dedicated Back of House Lead to join our team and help manage the operational side of our facility, ensuring a seamless experience for both pets and staff.

Education & Experience

• Education: High School Diploma or Equivalent
• Prior experience: Minimum 1 year prior work related experience and leadership experience required.

Position Overview

The Back of House Lead is responsible for overseeing the daily operations of the back-of-house at our dog daycare and boarding facility. This includes supervising daycare/lodging staff, maintaining cleanliness, ensuring the safety and well-being of the dogs, and managing supplies and resources. The ideal candidate is a natural leader with a passion for animal care and excellent organizational skills.

Team Leadership

• Supervise, train, and mentor the back-of-house team, including daycare attendants/pet techs.
• Discuss job performance problems with employees to identify causes and issues and work on resolving problems.
• Train or instruct employees in job duties and company policies or arrange for training to be provided.
• Create and manage staff schedules to ensure proper coverage for daycare, lodging, and cleaning tasks.
• Initiative: Proceeds on a job without requiring detailed instructions.
• Foster a positive and supportive team environment.
• Stress tolerance: Able to make sound decisions, lead effectively, and to remain calm under highly stressful and unexpected situations.
• Flexibility: Confident in applying own skills and abilities to new situations.
• Attend company management meetings to exchange ideas for improvements, discussion of further training of self or n. employees.
• Assist Managers in day to day office tasks including reaching sales goals, assisting with marketing strategies & hiring employees as necessary.

Dog Care

• Oversee the feeding, exercise, and overall care of dogs in our daycare and lodging programs.
• Monitor dog health and behavior, addressing any concerns with appropriate team members and communicating with pet parents as needed.
• Ensure dogs are grouped appropriately for playtime & enrichment activities based on size, temperament, and behavior.
• Ensure daily enrichment procedures are followed.

Facility Operations

• Maintain a clean, safe, and sanitary environment in all back-of-house areas, including sleeping areas, play areas, and grooming spaces.
• Oversee daily cleaning protocols, ensuring compliance with health and safety standards.
• Manage inventory of food, cleaning supplies, and other materials, placing orders as necessary.

Safety & Compliance

• Ensure that all staff follow safety protocols for handling dogs and equipment.
• Monitor and maintain back-of-house equipment, ensuring all tools and resources are in safe working order.
• Ensure compliance concerning animal care and workplace safety.

Administrative Duties

• Keep accurate and detailed records of dog care, including feeding schedules, medications, and any behavioral notes.
• Collaborate with front-of-house staff to communicate any special requirements or updates on individual dogs.
• Client Service: Deals effectively and courteously with clients regarding status of animals or any issues.
• Answer phones, check in, check out, when necessary.
• Excellent computer skills a must.

*Other Duties As Assigned.

Qualifications

• Minimum of 1+ years of experience in a supervisory role, ideally in a dog daycare, lodging or animal care facility.
• Strong knowledge of dog behavior and care practices.
• Excellent communication and leadership skills.
• Ability to multitask in a fast-paced, sometimes physically demanding environment.
• Comfortable handling dogs of all breeds, sizes, and temperaments.
• Basic computer skills for record-keeping and inventory management.
• CPR and First Aid training for animals (preferred but not required). *We do offer this training to our staff.

Physical Requirements

• Ability to lift up to 50 lbs.
• Comfortable standing, walking, and bending for extended periods.
• Ability to work in a noisy, active environment with various breeds and sizes of dogs.

Perks & Benefits

• Competitive Pay
• Holiday Pay
• Dental & Vision Insurance
• 401 K Plus Matching
• Medical Membership To Holy City Medical Center
• Paid Time Off
• Opportunities For Advancement
• Continuing Education
• Dog Training Discounted Class Perks
• Free Doggie Daycare for 1 Dog On Shift If There Is Availability
• Discounts On Pet Services Such As Boarding, Grooming, & In Home Pet Sitting
• Free Animal Emergency Training
• Company Outings
• Lots Of Training On Dog Body Language & More!

*THIS JOB IS EXTREMELY BUSY, AND FAST PACED.

*Must Be EXTREMELY Organized. *Must be comfortable speaking to clients on the phone daily and in person. *MUST BE ABLE to WORK SOME WEEKENDS and HOLIDAYS as required.